We booked this place last minute, based on the review and its position. No complaints about the room. Spacious and clean and equipped as described. Good aircon and safe included in the price. Maid service top notch. However, there was one thing they didn't bother to mention, and I'm confident it's not an oversight. That is, that the minute you opened the door to use your balcony you are assailed by the deafening noise of the extractor unit for the restaurant downstairs, and by the accompanying hot stench, primarily of stale cooking oil, but with the odd recognisible recipe thrown in. This was delivered by way of a large metal pipe which emerged at the balcony level of the next apartment. That apartment seemed to have been abandoned (although I was told otherwise). See photos, which also show the rubbish in the yard below our balcony and the cut off balcony rail. I rang the number provided after our first night and spoke to Nicky. I politely explained that I was very unhappy with the situation and asked to be moved to another room. She told me there were no other rooms, either in the Suites or the hotel. All the time we were talking Nicky was punctuating the conversation with what I imagine she felt were reassuring, ”uh-huhs”. In fact they were intensely irritating, and it soon became apparent that they were actually just her way of saying, ”I really couldn't care less”. When I asked why they even dared to rent the place out, and pointed out that the next door apartment was clearly not used, she assured me that it was, and would be occupied ”in the next few days”. This was an outright lie; we were there six more days and it remained empty, and the balcony strewn with rubbish, when we left. So, on a holiday where the daytime temperature never dropped below 30 degrees, if we wanted to use the outside space we would face noise levels comparable with those you face when leaving airport departures to walk to your plane while its engines are warming up, and a continuous blast of hot air reminiscent of a seat near the kitchen at a Greasy Spoon. Our routine on a Greek holiday is to eat breakfast on the balcony and to have drinks there before and after venturing out for dinner. So this is not a frivolous review. Our holiday was spoiled, and spoiled because Lindos Portes are willing to rent this hell hole out without mentioning in any way what their ”guests” are in for. It's shabby and smacks of just being unable to turn down the money. They obviously won't use the place next door, because the huge (uncovered) extractor pipe actually terminates at its balcony, but just can't resist keeping this one on the books, even though its only feet away. I'll make it clear - I seek no ”compensation” from LIndos Portes. Frankly, I wouldn't touch them again with a barge pole. I simply want prospective customers to know what they're in for if they're allocated room 1. And also what to expect by way of customer service, if my experience is anything to go by, shoul
Outstanding
76 Reviews