Stanley House Hotel & Spa

We stayed here on 12/04/25 and we had such a nice stay here celebrating my birthday with my partner. All of the staff are so lovely and helpful. The beds are the comfiest I have ever stayed in definitely the best nights sleep I’ve had in a long time. The treatments and the thermal bathing were unbelievable, they were so relaxing. We made the mistake of not booking in the restaurant and we didn’t know the kitchen closed at 9pm (which was our own fault because we didn’t check). We got to the restaurant just after 9 and were told the kitchen had closed and we were unsure of what to do because we had a £40 voucher for a meal and we didn’t know the area well but Rodrigo made sure this was not an issue and sat us down which we were so grateful for. I wanted to mention all the staff that night, Maahira, Hassan and Gabriel they were all so polite and friendly and made sure they gave us the best service possible. The food was the best, so delicious. Rodrigo needs a special shoutout because he is just amazing, what a genuine nice guy he honestly made our night so special. Thankyou so much for making my birthday and our stay so special we appreciate everything that everyone did. We will definitely be returning and I recommend this place for everyone if you are looking for a VERY relaxing treat :)

I'm not the first person to leave a negative review regarding the mothers day event. As mentioned by many there was not enough food, tables crammed together in an unsafe manor and hardly any staff. My true disappointment comes from how the company have handled the situation following. A noble thing to do would have been to hold their hands up and admit they were at fault and issue refunds. I would have had respect for the buisness and management. You may come to Stanley House and have a great experience, but if you don't, then please don't expect any consideration or understanding from management. You will not be compensated nor will your opinion as the customer matter to them at all. They just want to make money. Which is what they did on Mother's Day. Disgusting, money grabbing behaviour. Completely unacceptable.

Fantastic hotel, staff couldn't have been better. The front of house staff came to sort our room and we joked about having rose petals on the bed. When we came back from the spa, we were greeted with rose petals- lovely touch 🥰 Food was delicious, such good value. Thanks

Overall a relaxing stay in beautiful grounds. Our room looked onto the garden near the spa and we saw a deer, rabbits and birds. The buildings and grounds were clean and the location peaceful. The spa staff were professional and engaging. The only things to note are that use of the spa is an additional cost and one of the 4 heated loungers seems to have been broken for some time. The brasserie/bar was the let down in terms of service. Although polite, the few staff serving were inexperienced and only able to deal with one thing at a time. For example the breakfast area on both days was lacking in juice, bowls and pastries. Staff would disappear when asked by guests to go find bowls, but not take note of the other things needed so then have to disappear again. Our breakfast orders didn't get to the kitchen, and once 2 others tables had been served before us we had to get up and ask. Again, a sign of inattentiveness, and then they brought just one of our 2 orders, so another 10 minute wait. There were only 6 tables altogether in service and 5 had issues. The breakfast itself was nice. The evening meal was similar. We had to wait for staff to greet us and the service was very basic, no wine list offered, the draft lager needed changing so only bottles. We were not offered tea/coffee etc, so in the end we ate and left. It felt like the staff had somewhere else to be (perhaps at the big wedding in the grounds?) On the second night we went to a local pub. The prices were the same, but we were welcomed, asked a bit about our visit, and ourselves and checked on throughout our visit to see that everything was okay and when our drinks were low, offered refills. It's is sad to see a bar and restaurant in such peaceful and beautiful grounds so empty 😞 hopefully an easy fix that would make all the difference.

Had a lovely stay at Stanley House for a wedding. The rom was gorgeous. Staff were friendly and helpful, and willing to go above and beyond for their guests.

beautiful surrounding, nice large bedrooms lovely buildings just don't eat there. the food was sometimes that tough you just couldn't chew it.