Guest User
January 31, 2023
Hotel well located, close to the exit from the city via BR101, apartments as expected in size, clean, with a beautiful view of Serra do Sambê, a great breakfast with a well served buffet. The difference really lies in the Hotel staff, when I arrived on Friday night (15/03) I was welcomed by the receptionist Leticia (and the housekeeper of course!) who promptly got a crib for the room since I went with my wife and a baby 4 months. The following day, we were attended to several times with great promptness by the receptionist Ramon (really very cordial, polite and didn't know what to do to make our stay as comfortable as possible). At breakfast, the attendants and stockers also asked several times if we wanted anything special for the baby. Everything leads me to believe that the entire team is extremely attentive to the guests...Thank you for everything and good luck!!!
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