Hotel Patagonia

The truth is, I've been there before, and the hotel looks run-down, lacking in renovations, the rooms dated, and the breakfast very basic. I found the price quite excessive and the amenities of poor quality, as did the well-worn bed and bath linens.

The hotel's general facilities, including the shared spaces, are very nice and well-presented. In the room, there are some things that could be greatly improved in terms of comfort and furnishings. One minor issue: the room was cold on the first day (according to reception, because they were having a problem with the boiler). The rest of the days, the heat in the room was unbearable.

My husband and I stayed for three nights. Booking directly was quite complicated; they almost never answer the phone. I finally booked through a travel website. The hotel's location is excellent, just a few meters from the main avenue, all the shops and restaurants. I found the room comfortable, spacious, and bright. The common areas are very luxurious. We took advantage of the spa area, which has a gym, jacuzzi, and sauna. Great views from the terrace. Breakfast is served in a spacious dining room; it's very varied and delicious. Now for the downsides, things that can never happen in a place of this caliber. The hairdryer didn't work. I called reception to have it fixed, but they didn't. I asked if they could lend me one, since, as is well known, the area has temperatures that don't allow you to go out with wet hair. They replied that they didn't have any other devices to lend me. I had this problem for two days until they finally fixed it on the last night. But not everything was perfect, as they had serious problems with the hot water, and we showered too quickly and quickly to avoid freezing. A shame, since the accommodation has almost all the qualities to be one of the best in Río Gallegos.

I'm staying in room #429. I arrived and they didn't have my reservation. They offer parking and now they're telling me there's no room for my car even though I chose this hotel because of the parking. I go in to ask about parking, I greet the front desk and without even saying hello they tell me 'THERE'S NO ROOM AT THE HOTEL' even though I had already been staying there this morning... I think the two front desk staff in the afternoon are worse than the other in terms of the service they provide. I studied Hotel Management and let me say that they really need to learn how to treat guests. A SHAME! Also, I just took a shower and the water is WARM. IT'S A 4-STAR HOTEL!!! THEY CHARGE ME 12,000 PESOS FOR THIS??? IT'S NOT WORTH IT... I DO NOT RECOMMEND IT. I work at a 4-star hotel in Calafate and let me tell you that they really need to learn how to treat guests here.

Estavamos de passagem para Ushuaia... Hotel limpo.... Cama boa... Chuveiro maravilhoso... Café bom... Nossa balsa não saiu, tivemos que voltar e escolhemos ficar nele de novo... Atendimento muito bom... Estacionamento gratis... Voltaria.