Guest User
October 27, 2023
The services paid did not correspond to the expected services: - no hot water, - quality stone pillows _ televisions, but no remote control to turn them on The only response from the person at reception was 'ah good', and went back to empty his dishwasher... No excuses, which seems to me to be a minimum. Not to mention the crying of a baby all night long, a room which was very far from ours, but no sound insulation in this hotel. I'm used to Accor group hotels, and this is the first time I've been disappointed.
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