Rizhao Donggang District Hotels

This is my 2nd time to stay in Sheraton Rizhao. I never disappointed. Workers are very kind, speak english very well and always warmly welcome to guests.

No hotel is perfect, and occasionally small situations are normal. But how to deal with and solve it really reflects the quality and service level of a hotel. This experience has allowed me to see your hotel's strong service team and the core values of ”customer first”. You not only solve the problem, but warm the hearts of the guests. Our whole family is very satisfied with this stay, especially the process of handling the problem. Highly recommend to friends! Next time we come to Rizhao, we will definitely choose here! Thank you to all the staff of the hotel, especially the administrator master and room manager who solved the problem for us that night! You have worked hard!

Repeated stay, the hotel is good for the reasonable price Receptionist very friendly and helpful, perfect. Breakfast good with room for improvement

The apartment was super clean. Once we added the landlords WeChat, we could communicate smoothly with her. The car garage is a bit of maze so follow the directions given closely. Location is very convenient; we could get to many places quickly. And, we recommend seeing the light show.

From the hotel in the Lighthouse Scenic Area to the city, I still have great expectations for the Kapok Hotel. The environment is really good. The lobby is not only grand, but also very literary, which is the tone I like. But the check-in was full of twists and turns. First, the room type I stayed in was wrong. Then, because the aunt had not finished cleaning, I temporarily went to other rooms to rest and wait. In the middle, I was the main one from the hotel in the Lighthouse Scenic Area to the city. I still have great expectations for the Kapok Hotel. The environment is really good. The lobby is not only grand, but also very literary, which is the tone I like. But the check-in was full of twists and turns. First, the room type I stayed in was wrong. Then, because the aunt had not finished cleaning, I temporarily went to other rooms to rest and wait. In the middle, I took the initiative to communicate by phone. Even if the room was cleaned up, I was not contacted in the first time. I needed to take the initiative to ask. At that time, the family of three was very angry, because at least three hours were wasted in the afternoon, so the impression score was really bad. Then after entering the room, I didn’t find the welcome fruit, which was clearly stated in the order. There was a peculiar smell in the wash basin area. When I went out to visit scenic spots, I reported it to the front desk. Later, it was improved by spraying perfume + opening the window. Although there is a bathtub, there is no bath bag. Although it is a family suite, there are only two toiletries by default, and the details are still not good enough. Fortunately, the geographical advantage of his house is really outstanding. Next door is the Mixc, so there is no need to worry about eating and drinking. The breakfast content is also OK, and I ate freshly made pancakes. Communicate with the front desk in advance and agree to the request for delayed check-out. In addition, a beautiful souvenir was given at check-out, which finally improved the initial impression score. In summary, the hardware strength of Kapok Hotel is very outstanding, such as the geographical location and facilities and environment are very good; the software strength needs to be improved, including the initiative to solve problems and the details of room facilities. There is still a lot of room for improvement. I did not contact me immediately even if the room was cleaned up, and I needed to take the initiative to ask. At that time, the family of three was very angry because at least three hours in the afternoon were wasted, so the impression score was really bad. Then after entering the room, I didn't find the welcome fruit, which was clearly stated in the order. There was a peculiar smell in the washbasin area. When I went out to visit the scenic spots, I reported it to the front desk. Later, it should be improved by spraying perfume + opening the window. Although there is a bathtub, there is no bath bag. Although it is a family suite, there are still only two toiletries by default, and the details are not good enough. Fortunately, his geographical advantage is really outstanding. Next door is the Mixc, so there is no need to worry about eating and drinking. The breakfast content is also OK, and I ate freshly made pancakes. Communicated with the front desk in advance and agreed to the request for delayed check-out. In addition, a beautiful souvenir was given at check-out, which finally improved the initial impression score. In summary, the hardware strength of Kapok Hotel is very outstanding, such as the geographical location and facilities and environment are very good; the software strength needs to be improved, including the initiative to solve problems and the details of room facilities. There is still a lot of room for improvement.

Close to the sea, the hotel has convenient parking, the front desk is friendly, and the room type is upgraded. It is recommended to equip an automatic identity card issuing machine to make check-in faster and more convenient; The hotel has the hardware of an old five-star hotel, but because of its age, it seems a bit outdated. The TV is still small, the facilities in the room are not smart, and the location of the bedside socket needs to be improved, otherwise it is very cumbersome to charge the mobile phone. Talking about the advantages of the room, the room is huge, and it also has a super large balcony with a 45° viewing angle. It is not a full sea view, but it is already good, and the sound insulation is very good; the bathroom has a shower room, a bathtub, dry and wet separation, a safe, and a refrigerator. This is a complete standard. It can be seen that the decoration materials are better than many new hotels. The bedding is also good and the sleep is quite comfortable. It is recommended that the housekeeping department open the refrigerator in summer and put more ice water in it for guests to take it by themselves, otherwise it is time-consuming and laborious to call the housekeeping department to deliver water all the time. Water doesn't cost much. The maintenance work is average, the details of the room cannot be investigated in depth, and the sanitation and cleaning cannot be carefully checked because the facilities and equipment are a bit old. A free laundry room should be set up. Now many express hotels are free. It is a bit inappropriate to charge here. Overall, it is quite satisfactory. It is close to the beach, star standard, and the price is not expensive. For families traveling with children, at least the hotel does not have much formaldehyde smell, which is in line with expectations. The breakfast is OK, with rich varieties, including pancakes, wontons and noodles, as well as Chinese and Western food. It is quite good. The restaurant is also quite large, and there is a swimming pool and gym in the basement. I am quite satisfied with this stay! Recommended!

This time, I stayed at the Hampton by Hilton Sanqiao Hotel, which had well-equipped rooms. From the moment I stepped into the hotel lobby, I was deeply attracted by its warm and elegant atmosphere. The room is spacious and bright, the bedding is soft and comfortable, and you can sleep well all night. What is more worth mentioning is that the hotel’s service staff is friendly, attentive and thoughtful, making people feel at home. The price/performance ratio is extremely high and it is highly recommended to every traveler looking for comfortable accommodation!

Overall satisfying stay at the hotel. Only a couple of small issues - the basin wasn't draining properly, the cover stops water flow completely, has to be totally opened up to drain the water; toilet roll wasn't provided, only facial tissues; the sound insulation between rooms were bad, can often hear guests next door while they are on their phones. Otherwise, it is a decent hotel.

This hotel is simply the first choice for travel! The service is first-class, the staff is polite and patient, and the local play guide is prepared intimately. The transportation is convenient, the taxi is only a few minutes to the scenic spot, the room is spacious and bright, the bedding is soft and comfortable, the experience is more than expected accommodation experience! The service staff are warm and professional, responsive, and make people feel at home. The hotel has convenient transportation and is very fast to go to various attractions. The room is clean and tidy, the sound insulation effect is good, the price is full, come here later to look for this!

Huamei Hotel is fully equipped, clean and tidy rooms make me feel very comfortable and warm, the environment is beautiful and convenient to travel, the service staff is warm and hospitable, and the attitude is very satisfactory.