Victoria Hotel

We stayed for 3 nights to celebrate New Year’s Eve and were very impressed with all aspects of our stay. Lovely room - great view of the bay! The staff went above and beyond to make our stay memorable. This was our 1st visit but will not be our last!

great hotel with lovely view of Robin Hoods bay from the restaurant, spacious rooms,big bed, Nexpresso machine in the room,tea and biscuits ,excellent breakfasts and friendly staff,has own car park ands stroll down the hill into the centre of the old fishing village

Hotel Victoria is in a perfect location with lovely views across Robin Hood’s Bay. Parking is provided for each room and bus stops for Whitby or Scarborough are close by. The staff are very welcoming and efficient. The food is good , the bar serves a good selection of beers and the rooms are comfortable.

Excellent building and position. Staff so friendly and helpful and our breakfast service was superb. Room was really nice. Bar good. Restaurant and food excellent. Hotel car park is free and if required just across road from good bus links. Views are breathtaking. Pricing on everything is good. 100 percent.

Called in for breakfast this morning to be told the guests were being served and we would not be able to eat for at least half an hour. Had a stroll along the beach and returned to find the dining area empty and were told to go through to the bar. After standing in the bar for several minutes unsure of what was supposed to happen next, I returned to the dining area to be told again to go to the bar where there were menus “on’t side” and someone would be there presently, I’m still unsure as to what the side might be however. A man then emerged from the kitchen and after asking him if he worked there he informed us that someone would attend to us and disappeared back into the kitchen. Again after standing around like a couple of spare parts for another five minutes I went to the reception and asked if anybody actually worked there as the receptionist was chatting to a portly woman holding a tray and not paying any attention to us whatsoever. The aforementioned portly woman duly replied “yes we actually work here, we’re busy” and waddled off to the bar area with me following her. She then completely ignored my attempts at conversation, turned her ample back to me and waddled off somewhere else. A small acknowledgment of our presence was all that was required but apparently talking at reception rendered them incapable due to being so busy. A rather unpleasant experience. Breakfast was taken elsewhere in beautiful surroundings and pleasant service.

The staff are very helpful and friendly. Everything we asked for was answered with a smile, including the ice for the complimentary gin and tonic