Popular Rochester 4-star Hotels

The room was a king suite which was quite spacious with a fluffy pillow and comfortable bed. Upon check in, the friendly woman told us breakfast is served behind you in Char and gave us the hours. I'm not much of a breakfast eater but figured I'd grab a yogurt and muffin before hitting the road. There was a buffet with breads, yogurt, fruit, and eggs, bacon, and sausage, but I don't eat much at breakfast. My husband grabbed some mediocre eggs and a few slices of bacon. I asked if there was coffee and it was brought out promptly. We were surprised when a bill for 47.00 came. Perhaps partially my fault for not remembering that it was not included, but I also think the woman at check out should say, You can purchase breakfast at the restaurant located by the fireplace. That's a hefty price for a yogurt and muffin. Someone said they make pancakes and custom eggs and omelets. That was never indicated to us at all so I'm not sure if that is true. Anyway, I've learned a lesson. I would stay here again but probably walk somewhere down the road for breakfast. Live and learn!

The hotel service is very good, the equipment is very new, and it feels safer than the other hotels in this time. The room is large, comfortable, and the location is good. It's not too far away if you drive.

There was a feeling of cleanliness and it was a good hotel. The bed was nice. There was no bathtub, but it may be due to the grade of the room. As for breakfast, there was not salad, so vegetables were not taken very much, but American hotel may be such a thing. The gym was pretty good, but the weight equipment was a bit difficult to use. We did not use pool, but it was good to look at from the outside. I couldn't find a good restaurant around. Maybe there was, but I didn't ask the concierge, so I entered a nearby steak restaurant called Mortons. I was overcharged but it has nothing to do with the hotel. Overall it ’s pretty good.

Except for no housekeeper cleaning every day, everything else is fine. Breakfast buffet for one person for 10 dollars, although the dishes are less, it is still affordable.

The facilities are complete, the hotel environment is good, the restaurant environment is elegant, the parking lot is large, and parking and travel are very convenient. It's not far from the University of Rochester, less than 10 minutes by car.

Very convenient, just on the university campus, there is a Chinese restaurant on the north street that is very authentic Chinese food, others are not

While traveling to Canada we stopped over in Rochester and stayed at the Staybridge Suites. The hotel was nice and comfortable. The sausage at their free breakfast looked like it needed to be cooked more, otherwise it was okay. Check in and check out was easy.

房間非常乾淨，很好

Have you ever had a vegan cupcake? You know how they look super good - the chocolate is often shiny, the cake looks great, and the frosting looks like it could pass for buttercream? Then you take a bite and you instantly feel bad for anybody who thinks that’s what a good cupcake tastes like. That’s the Courtyard Rochester Downtown in a nutshell. Sure it looks nice enough, but it ain’t buttercream. Oh where do I begin? How about finding a full bag of garbage left in our room when we checked in, and then when I called, I received a curt “I’ll send him up to get it.” Let’s proceed to not a single time being greeted with a hello or even having a front desk agent bother to look up when we walked by. How about being referred to as “bro” and “dude” by the people who worked there? Let’s consider the ridiculously overpriced menu in the hotel’s sad little restaurant. The employees at this dump makes you feel like anything you might ask for is a hassle, and they make it obvious at every opportunity just how much they hate their jobs. I made a huge mistake deciding to stay here, especially when the Hampton Inn on Union is a lovely new property with wonderful team members.

Amazing place to stay at. Perfect for families and couples.