Ripetta Rooms

My husband and I stayed at this hotel because it is a block away from Piazza del Popolo from where our tour departed the next morning at 8. The car service from aiport was welcoming and efficient. The room was good size, well equipped, clean, and bathroom was small but well equipped, modern and clean. Bed was a bit hard for me but pillows were good. I loved looking out the window from our second floor to watch all the action on the street below. We ran into housekeeping who was very friendly and asked if we needed anything. Rosa was the young lady who checked us in. She texted a message to my cell so that I could reach out to her in case we needed anything. I did reach out a couple times and she immediately responded. She was very attentive. The common areas are a bit worn and could use some attention but this is an ancient building in the heart of Rome’s tourist attraction so understandable. Our room had all required. The restaurants are plentiful and nearby. Via Condotti, Spanish steps, Trevino fountain are all within easy walking distance. Also from the piazza del Popolo there are stairs to the villa borghese gardens with beautiful sunset view of the rooftops of Rome.

We were in Rome for business but came a couple days early to explore on our own, and chose Ripetta Rooms for it's location and the good reviews. The location indeed was great...quieter street (but you are in a city, so there is no such thing as a truly quiet place), easy access to the Spanish Steps and Trevi Fountain...and more specifically, the meeting place of our tour which was just around the corner in the piazza. I saw many reviews complain about the rooms being dirty - all I can say is that our room was very clean along with the reception room. And yes, the room is small, but this is Europe and from my experience this room was a decent size compared to other truly tiny rooms we've stayed in. The shower was quite small, but again, Europe. What was truly tiny was the elevator (1 person and maybe 2 pieces of luggage). It was very much appreciated as we had many bags with us (long story) and got them up to level 2 and only had to carry them down 1 easy flight of stairs. There were plenty of restaurants nearby and the gelato shop around the corner is fantastic.

Entry is filthy dirty. So dirty I demanded to see my room before dragging my bag up the steps. There is no elevator. The tile in the bathroom had handprints all over it as if has never been wiped down and the shower area leaked and was moldy. I was not at all comfortable in the location either. It was dark and covered in trash. DO NOT STAY HERE.

The room was not as clean as the images on the website described. It was very dark, the shower head broken and could do with a major refurbishment. I asked to move room and was told by the managerhad to wait a day and that she would alert the cleaner. When I was ready to move the cleaner did not let me in because he was not informed. I had to leave all my packed belongings in the previous room and also discovered that one of my holdall which I left in the room disappeared. Not a place I'd go back to.