Ibis Budget Lille Ronchin - Stade Pierre Mauroy

The check in employee was arrogant and unfriendly. He needed an invoice with the company details and refused because it was already 9:30 pm and his departure time was at 9 pm. The rooms also needed renovation.

This hotel is to be avoided, I totally do not recommend it. The staff should take courses in friendliness and courtesy to work in a hotel. The rooms are very small, very NOISY, if you think you'll sleep peacefully, it's over. The staff doesn't know politeness and courtesy either. If you have any questions to ask them, you can only count on yourself.

For a year, we booked through *********** for the Scotland-Romania rugby match. On the same day, we were told rather curtly that all the rooms were taken. That *********** had sold 200 reservations instead of 50. And basically, politely I think, we had to leave, with no indication of another hotel, nor an apology offered. Or rather, a false apology blaming Booking. Even worse, saying it was OUR fault because we had booked through *********** and not the hotel's website directly. Luckily, it was me and the in-laws who were driving; my girlfriend and her sister, with their disabilities, would not have had the stamina to drive 150 km round trip on the same day. Personally, I don't like conflict and I remained calm. However, I want to clarify one point: When you pay for ***********, it's not to offer fake reservations. You should have checked with them and therefore anticipated and warned them. But given the "panic" at the time and the fact that we booked a year ago, that means no one looked or questioned it. Admitting that you had made a mistake was a given. Positive: since the reservation wasn't paid in advance, we didn't have any problems getting a refund and we were able to park far from the hotel for the duration of the match.

Albergo molto basico, con reception aperta fino alle 2130, dopo bisogna entrare con codice ricevuto con la prenotazione. La colazione è piuttosto basica per il prezzo che costa. Comunque l’albergo è pulito e risistemano la camera tutti i giorni.

Harika bir otel sessiz ve çok temiz bir yerdi,resepsiyonda bize yardımcı olan genç adama çok tşk ediyorum çok iyi bir insandı be diğer bayan çalışsanlarda çok iyilerdi,tekrar buraya gelip kalacağım yer olacak,evin gibi rahat ve temiz👏👏

Très bel hôtel, super petit déjeuner et que dire du personnel et hakima personne charmante super. Super séjour du samedi au mercredi, pour un concert .Enorme merci a toute l,équipe de et hôtel. De la part de C..... et C...........Nous reviendrons avec un immense plaisir.Hotel à conseiller sans aucun soucis.