Fenglexindewanwanwan
August 17, 2024
1. The receptionist at the entrance of the hotel was like I didn't see him, and there was no service.
2. It was very hot when I entered the door, and the lobby was very hot, but there was still no staff to deal with it.
3. When checking in, the front desk receptionist was full of tour guides, and no one at the three front desks could see the guests.
4. Because I arrived at the hotel at 13:42, it was not yet 14:00, and I couldn't check in because there was no clean house. I asked how long I had to wait, and the front desk replied that I had to wait for a long time. I just want to ask, the rule is that guests check out at 12 o'clock, and you have to urge them later, then you set the rule that you can check in at 14 o'clock, why is it that the rule doesn't count here?
5. Because I couldn't check in for a long time, I reserved my mobile phone number. The front desk receptionist said that the house was ready and he would call me back to inform me. As a result, I waited until 22:30 in the evening and there was no call. The reason for the inquiry was that I remembered my phone number wrong.
6. The hotel offers free bathing, but I didn't tell me when I couldn't check in in the afternoon. I had nowhere to go there, and no staff reminded me that I could go to the bath first. When I checked in at around 10pm, I was told that I had a free bath, but it was closed.
7. When I checked in, a staff member took me to the room. I asked her if the room was facing east and I could see the sunrise directly. The staff member said she didn't know the direction.
8. Since my friend and I both have long hair, a small bottle of shampoo and conditioner is not enough. I wanted to contact the room service, but the landline in the room was prompted that the number was empty! Then I could only place an order on my mobile phone. I placed the order around 22:50, and waited until midnight, but still no staff came to deliver it. I found the front desk phone number on Ctrip and called to ask when it could be delivered. A male staff member told me that someone would deliver it after waiting for four or five hours, and told me that it was normal to wait for four or five hours.
9. The door lock is broken. It cannot be locked from the inside, and then! The protective chain cannot be used because it is installed on the other side, the entrance is below, and the protective fence cannot be used at all.
10. The water bar only has one pack of coffee, one pack of green tea, and one pack of black tea. The water bar in the guest room for more than 1,800 is too shabby.
11. The hotel has an infinity pool, but! It is filled with imported seawater, which is black. Let's just say how unclean the sea is.
Anyway, I will never choose Nishi Haitai again, and I will tell everyone around me about my experience. I hope everyone will not fall into the trap.
Original TextTranslation provided by Google