Thoitk
October 5, 2023
Had a good weekend of golf (five stars). Played four courses (Bedford Valley, Stonehedge South, Gull Lake View East and GLV West); three of which were great. Had never played the West course before and local knowledge would have been helpful on several holes. If you have not played West before you might want to stick with the other courses. There was no internet in our room (two stars) or in the Lodge. The oven in our room would not heat above 120 degrees. The refrigerator leaked, damaging most of our food. When I told the manager of the Inn (via email) about our room issues, she forwarded the email to the owner. He said the oven and refrigerator have since been replaced and the internet restored. He then verbally assaulted me because he's played the West course many times (generating local knowledge) and loves it. I was further yelled at for not telling him about the oven and refrigerator sooner. I was not expecting to be vilified for providing feedback (correct feedback as he did not challenge me that the oven and refrigerator needed to be replaced). I am still reeling from the assault, largely because I don't think I deserved it. I guess everyone has their own style; it's not the way I treated customers. But, as my mother often said, "That's what makes the world go around."