Hot spring Hotels in Rotorua

Checked in. Went to room. It looked nothing like pictures. Two beds squeezed into a room. Old carpeting on floor. Musty smelling. We returned to front desk. Provided a different room with single queen as reservation stated. However it is still not the room pictured when reservation was made. Clearly, they have remodeled some but not all the rooms. Shower was very small and kitchenette appliances are old. No tv in bedroom and limited sockets. Cannot reccommend.

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

To be honest nothing bad about this hotel as others mentioned. The staff manager at the front desk is super nice and helped with all sorts of request. Room is in good but not luxury condition which is kind of expected. Pool is closed.

With a stay at Apollo Hotel Rotorua in Rotorua (Whakarewarewa), you'll be a 4-minute drive from Polynesian Spa and 9 minutes from Skyline Rotorua. This motel is 0.1 mi (0.1 km) from Whakarewarewa Hot Springs and 0.1 mi (0.1 km) from Whakarewarewa: The Living Maori Village.Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. This motel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this motel consist of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and Smart televisions. Rooms have private patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Great location in the heart of Rotorua, right next door to the lake and Eat Street restaurants and came highly recommended to us, but left us a little disappointed - especially for the price. Room a little outdated, holes in the blinds which let the light in, dirty grout in the shower and the shower head was broken and the glasses were dirty. I never ever leave a bad review, but after a great experience at 4 other different hotels across NZ this trip, the front desk lady on arrival at the Novotel was not the friendliest - it felt like we were an inconvenience to her. It was check in time and she was the only staff member on with a queue of people. On a positive note, the bed was comfortable.

Hotel is located at city centre and we found the room to be comfortable and with good basic amenities. No room slipper, shaver like most hotels in Asia, we were provided with shower gel, shampoo, shower cap, vanity kit. Hotel also has gym, pool and hot tub. Overall a pleasant stay with comfortable bed.