Chateau la Chaire

Delightful is how best to describe Hotel Chateau le Chaire. We stayed for 4 nights at this lovely quiet place and enjoyed the tranquility found at this end of the island Jersey. Our room was exactly as described: clean with comfy beds and lovely balcony to sit and enjoy the afternoon sun. There were quality towels and plenty of hot watering the spacious bathroom. There is also a lovely terrace with furniture to sit and have afternoon tea, a drink or just sit and read. All the staff were very warm and welcoming; Chloe, front of house, was always there to respond to our questions about the island and dealt with couple of small issues very promptly. Kyle was there at breakfast service and was again cheerful and professional. Breakfast was nice but I think the continental breakfast could be improved with serving less ultra processed cheese and meats. The tea and coffee could also be improved. We did not dine at the hotel: instead we went to the Rozel pub a few minutes walk away which was outstanding. We hired ebikes from Lakeys bikes down by the bus station and the hotel has racks to lock them up. Cycling a great way to see all parts of the island in a few days. A very relaxing way to celebrate our 46th wedding anniversary and we will definitely be back. Not sure why we've never been before it so close to where we live in Kent.

What a lovely place. Stayed here for 3 nights for a family wedding nearby. The hotel staff were very polite and friendly. The decor throughout was tastefully done and in keeping with the age and style of the building. We would certainly stay again if visiting Jersey.

We had a brilliant stay at Château La Chaire—beautiful setting, great atmosphere, and the kind of service that really makes a difference. Every member of staff was friendly, helpful, and genuinely seemed to care that we had a good time. Special mention to Chloe, who was absolutely excellent. She was attentive without being overbearing, and had that perfect balance of professionalism and warmth. She really helped make our stay feel relaxed and personal. The whole experience felt thoughtful and well-run. Would happily return—and probably will

The front of house staff were very friendly & helpful. A credit to the hotel. From thereon in, it was all downhill. The general manager never made himself known to us. Our welcome letter promised us a memorable experience. It did, but for all the wrong reasons. The hotel appeared to be very tired & needs redecorating externally & refurbing internally. Our Room 2 was down at heel. A previous leak in the ceilings not mended & leaked rainwater on our last night. Appalling thin, stained old carpets you could see the floorboards underneath. Leaking coffee machine. Cracked toilet seat. Dripping, swivelling taps. Dirty windows. Feature gardens were untended & a wilderness. The AA inspector calls this 'sumptuous luxury' By no stretch of the imagination was this 'sumptuous luxury'

This trip was to celebrate my husband's 80th birthday so we chose this hotel having eaten in it approximately 13 years ago and we were highly impressed. This was to be a very difficult experience. Àlthough the hotel kindly allowed us to use car park at hotel and they advised they only had one "superior" room on first floor with no lift but they did help in with luggage but not out. What they didn't say was that it was two steps into bath to get to the shower. Very difficult. The house keeping was poor. Once the mark from my head was still on the pillow after cleaning room. The toiletries were sparce as were many things . A sherry etc tray was placed on check-in desh but we were not offered any. The decor in our room was overpowering . I was very old, dusty and dressed blanket on bed was Bally. It was a large room but needed completely revamped. The bathroom was no better with cracked tiles and a leaking toilet which was fixed immediately. I had a job to stop my husband checking out of hotel on second day. The front on house staff were pleasant but over worked from reception to serving breakfast to drying off and preparing outside tables, to say nothing of serving evening meals. On the evening before we left I paid the bill and explained to Sarah who was lovely all our issues and she apologised. I asked if the manager could contact me asap after we left because I wanted to be polite and give him a chance to explain, however one week later and I have had no contact from him, in fact at no time during our week stay did he greet us or even acknowledge us. The food especially breakfast like the toiletries was sparce. There was no acknowledgement of my dear husband's birthday. How disappointing. The hotel is not being taken care of neither inside nor out.......I'll say no more.

What a lovely hotel . Hotel staff Chloe snd Sarah were brilliant. So kind and caring. So helpful, could not do enough for us Location so nice . The quiet part of Jersey. A small walk to the harbour and you can see France . A lovely shack called the Hungry Man . Great food Room was clean and comfortable. Breakfast was good . The lounge was very comfortable and you can relax by sitting outside with a G and T . lovely Had a great relaxing time . Thank you Jerry and Gill