Guest User
January 31, 2023
The infrastructure of the hotel is very good. Absolute peace and beautiful garden. The rooms are clean and well furnished. The staff of the bar and restaurant is unfriendly, unhelpful, and seems to work there with real reluctance. The kitchen staff is friendly and the dishes are tasty. Breakfast is served from 8 to 10, but although we let them know that we had to leave for work, we only got our first coffee at 8:30, and the service was excruciatingly slow. It took another half hour for the buffet to slowly slowly be filled. Maybe not a problem for holidaymakers, but we were an hour late at the hospital where we had to do consultations. Even after the necessary explanations to the servers, no compensation was given to us. When paying for our drinks, a bill of 7,500 CFA, the staff had to spend another five minutes looking for a calculator to work out how much change they had to give out of 10,000. They didn't take my word for it when I said it was 2,500 (and after so much reluctance I refused to leave a tip).
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