Anonymous User
October 9, 2024
The hotel is located in a remote area, on the edge of the county town. Because I sleep lightly, I asked the front desk staff to arrange a quiet room after arriving at the store. The front desk just told us very coldly that the room we booked was next to the elevator and could not be changed. We could only pay more to change rooms. Since the latest cancellation time had passed, after going upstairs to see the environment of the room, I reluctantly increased the price and chose a room facing the road. The sound insulation was very poor, which greatly affected my rest. After entering the room, I found that there were no slippers, shower gel and shampoo, so I asked the front desk to send them over. As a result, it felt that they were even angrier than us, and there was no apology throughout the whole process. What's more annoying is that when she was on duty at night, the front desk staff said bad things about the guests she met when she was on duty, of course, including us, and laughed very happily, but sorry, I was sitting in the lobby at the time, but you didn't see it. It turns out that you can laugh too! On the contrary, when eating breakfast, a person who looked like the boss took the initiative to say hello and was very enthusiastic. In such a bad environment, I can only congratulate you for hiring an old man.
Original TextTranslation provided by Google