Anonymous User
January 16, 2024
Average hotel, stayed for several days.
The attitude of the front desk today was so bad. It's been almost ten days since my invoice was issued to me. I've called them twice in the past few days. They both said they would send me text messages or add me on WeChat, but no one has contacted me. I called them again today to ask more questions. She even hung up on me directly, and even complained to her first, saying that I was cursing her on the phone before she hung up the phone. There was a recording of my phone call without any cursing, and it was sent to another receptionist who listened to it. If my phone call was not recorded, she would have almost framed me. I am also convinced by this kind of front desk. I have no place to complain to her, so I can only evaluate her truthfully.
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