Runcorn

Lovely staff, can't do enough for you we did have a few niggles but nothing that impacted our stay and everything was resolved in a professional manor and promptly, had a lovely meal in the beefeater next-door not your michelin standard but for the price you can't moan

Stayed at the Premier Inn Runcorn for a singular night, overall, the experience is generally what you expect from a Premier Inn. We paid £65 for the night, which is fairly reasonable in our view. We were welcomed by two very friendly staff members, who we bumped into numerous times around the hotel. They were always offering help, and even opening the doors as we walked through! Top notch service. The room was fairly clean, although there was detritus on the floors under the beds, plus the bed linen was stained with blood spots and a mysterious dried substance spatter on the duvet... I dread to think what that could be! Additionally, our room lacked any hanging space for clothing. Location of the hotel is ideal for nearby amenities. However, it's VERY close to the m56. If you fall asleep easily to the thunder of passing HGVs, then this hotel is for you! Our room backed onto the motorway carriage way, which was less than 5 meters away. The triple glazing did little to stifle the motorway noise sadly. Would I stay again at a Premier Inn? Hell yes, they are one of the hotel chains I use the most. However, would I use the Runcorn Premier Inn again... perhaps not, which is a great shame as the staff are lovely.

Stayed here as we were catching a flight at Manchester airport , from check in to check out the reception team were always smiling and couldn’t do enough we even had some chocolates left in our room which was a really nice touch will definitely be using this hotel for future travel stops

Very comfortable stay we had an issue with our room that was very quickly sorted. The staff were very helpful and friendly and welcomed us each time we came back to the hotel by who ever was on the desk. All the staff were very attentive and wanted to do their best for you. Thank you for a lovely stay! 😀

The Radiator/ heater was not functioning. Was the knob out of battery??. I spent a very cold time at night, and getting out of the shower. Had to dress in the bathroom. The hot shower stream was week, and I had to flush the toilet couple of times.

Stayed here during the cold spell as unfortunately our house had a water leak due to frozen pipes , the welcome at reception was warm and friendly very much needed after the stressful time we were going through with our house the rooms although in need of modernising they were warm and clean which is all we wanted for the night .