Welikehotel Marfil Playa

The hotel provides a beautiful pool and well-maintained rooms, with attentive staff. Guests appreciate the delicious breakfast and convenient location near the beach and amenities. Comfortable beds and clean bathrooms.

Well situated for buses in any direction and the food is fresh and plentiful. I booked all inclusive for the first time in Mallorca but only because there was a deal and it was cheaper than half board. No way I could manage 3 meals a day at the hotel and there are cafes and bars everywhere. Entertainment most nights in the hotel and the concierge/reception desk speak various languages well. So do the dining room staff. I wouldn't say the swimming pool would amuse kids older than 7 or 8 but it's adequate for adults and younger kids. Plenty of sunbeds and the animation team doesn't get all up in your face if you want to be left alone but there's a few activities throughout the day if you want to join in. Very quiet, very pleasant, I'd definitely consider booking again if the price was right. I hired a scooter through the front desk and they let me charge it in the lobby without a fuss. Can't take scooters upstairs though.

Hotel Marfil Playa – The Filthiest Scam in Disguise as a 4-Star Hotel This place is a dump masquerading as a 4-star hotel. It’s an outright embarrassment to the hotel industry and should be shut down or downgraded immediately. My husband and I stayed 10 nights in what can only be described as a decaying, unhygienic, unprofessional tourist trap. The room? Disgusting. Housekeeping does the bare minimum ,mops the floor and walks out. Stinking sweat-soaked pillows, unchanged sheets, dust caked on furniture, chipped tiles, rusty shower. The bathroom looked like it belonged in an abandoned gas station. Even the towels you leave wet on the floor get refolded and put back. That’s the level of “clean” you can expect. I contacted Dominique months in advance to arrange a birthday surprise for my husband across email, Instagram, Facebook, and chat. Got one useless response, then silence. Not a single follow-up. They don’t give a damn. I booked a hot stone massage for my husband turned into a humiliating 5-minute stone warm-up, followed by 40 minutes of random head tapping under hospital-bright lights. The masseuse showed up late, looked bored, and treated it like a chore. We’ve had better service at roadside gas stations. Want sleep? Forget it. The karaoke bar across the street blasts music until 5AM and the hotel has paper-thin walls. You’re not sleeping here unless you pass out from pure exhaustion. Need water? Better pray. On our last night, we asked the night receptionist Yaquba Jacob for a bottle of water. Instead, he tried to sell us one under the table for 4 euros cash, refused to give a receipt, and laughed in our face when we asked. This is illegal behavior, plain and simple scam inside the hotel itself. Would rather pay double any place than under the table for Yacuba’s little business going on. And guess what? You can’t pay for anything with card ,not massages, not towels, not even water. It’s 2025, and this place runs like a back-alley cash-only flea market. Unacceptable in any part of Europe. This hotel isn’t worth 10 euros a night, people should get payed to stay here. Pay 100 euros more and stay literally anywhere else. This is not a hotel. This is a rotting shell of lies, filth, and fraud. Avoid at all costs.