WellnessHostel4000

I have previously stayed in youth hostels in Japan more than 400 nights as a hosteler, but the hotel I stayed at this time was a member of the Swiss Youth Hostel Association. In principle it was self-service, but I had no complaints and, as the review above states, it was one of the best facilities I have stayed at so far. Due to circumstances, I was unable to use the swimming pool, wellness area, sauna, etc. this time, but I still had an enjoyable two days.

Price/performance ratio is not right. We booked a family room, but it was far too cramped with three children aged 9-13, as they simply put an extra bed in a four-person room. The food was not worth the price at all.

The location right next to the bus station is great. Beautiful view of the mountains, unless you have a room facing the building next door. But the view of nature from the restaurant, terrace and wellness area is beautiful. The staff are friendly. The simple double room and the shared room in which our daughter stayed offer everything you need. The indoor pool and the wellness area with two saunas, a steam bath and whirlpool are of a high standard. Free tea is offered in the wellness area. Bathrobes are free for stays of three nights or more. Bath towels and pestemal are included with every entry. However, you have to book an upgrade to use the indoor pool and an additional one if you want to use the wellness area. The breakfast buffet is sufficient, if not overwhelming (no egg dishes, no croissants - not even on Sundays) and the evening meal is good, although we didn't understand why pasta with three sauces, for example, was the same price as a super-fine meat menu with vegetables. Basically, the insulation between the rooms is surprisingly good. Once my husband and our daughter had to have breakfast at 6 a.m. and after we told them at reception that it was no problem. There are free games to borrow at reception. Didn't like · A comfortable lounge with sofas would be nice. The insulation between the rooms is amazingly good, but when a whole group of young people lives on the floor instead of a group of seniors like the days before (you can find that in a youth hostel too), you notice the difference. Party so bad that the walls shook, screaming and loud shouting in the hallway too, and when it was still going on at 10:15 p.m., I took a sleeping pill. Reception closes at 10 p.m. and as a precaution I asked what I could do if the party went on all night. Changing rooms was not an option as it was fully booked. The answer was somewhat ambivalent: accept that it can get loud in a youth hostel, but it should be quiet at 10 p.m. If that doesn't happen and personal intervention doesn't help, you just have to accept it. A telephone number in such a case would be desirable. The pillow was too hard, but after the first night I was given a softer one. The mattress was too hard and kept shifting on the slatted frame, so that after a while you were no longer lying completely on the bed. There is currently a construction site next door, and they start work early. The room badge for the wellness area locker didn't work for two of the three of us. The reception is usually understaffed. The female employee (I didn't see a male employee) is often solely responsible for the bistro, checking in, questions/concerns, issuing the towels/bathrobes for the indoor pool and wellness. The toilet area in the room does not close completely.