Harris Resort Barelang Batam

The place is nice, clean, the preparation is also good, the staff is friendly and the decoration is really luxurious, next time I'll come here again, I'm so happy on holiday

amazing place got a relaxing trip. cleanliness is good the view from the pool is amazing as well.

In our CNY vacation, our family got relax and fun together. The staffs are very friendly and always respectfully treated to the customers. Well done Harris.

Good resort suitable for families. Far from town but peaceful and serene location by the bridge.

Check-in - Very fast and staff were very welcoming Rock Salt Beach Club - We love the drinks! Since some of the items in the menu doesn’t specify the ingredients, we always disturb the staff and asked them. But they were very patient in telling us the ingredients. 10 stars for the wonderful service! And their prawn soup was phenomenal! Harris Cafe - Breakfast buffet was okay. But I think Harris Batam Center was better. - Dinner menu looks good. But when we received the dishes, it was disappointing. Chicken & Fish were not cooked properly. It was still raw. However, Staff were very apologetic and their customer service recovery was topnotch! Jetski and Banana Boat - Our experience was super FUN-tastic! We loved it! Our guide was so professional and prioritized safety above everything else. He also took a lot of videos and pictures of us during the activity. Rooms - There’s some issues with our toilet flush. Bedside lights were also not working. Hopefully they can replace them. It would be better also if they provide bottled waters instead of a jug. It feels more safe in that sense. Check-out - They said that there’s no 12 noon shuttle back to Batam Center. But they accommodated us. So we were very happy! Final Verdict - Everything is outstanding except Harris Cafe that really needs to improve! :) Service is exceptional in all departments! Will definitely come back again.

I would like to give thanks and a BIG thumbs up to all the staff I met at Harris Resort Barelang Batam. My 4-year-old daughter really enjoyed her stay and loved chatting with the buggy driver, the staff working at RockSalt, and the bellboy who helped us with our bulky luggage. We stayed for 3 nights and ended up extending for another night because my daughter didn’t want to go home. I was surprised by the staff who popped up at our door with a birthday cake for my 40th birthday. I prefer this location over the Nongsa area. The stunning view facing Barelang Bridge was beautifully amazing. The staff were polite and helpful. Will definitely be back for more.