The Monterey Hotel, Sure Hotel Collection by Best Western
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Saint Helier

The Monterey Hotel, Sure Hotel Collection by Best Western

St Saviour's Rd, JE2, Saint Helier, Jersey, JE2 7LA, United Kingdom
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When staying at The Monterey Hotel, Sure Hotel Collection by Best Western, you'll be perfectly positioned to explore all that Saint Helier has to offer.Show More
We Price Match
hotel overview picture
Highlights
Varied breakfast
Sparkling clean
Excellent service
Free parking
Ideal location
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Amenities
Outdoor swimming pool
Gym
ParkingFree
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Bicycle rental
All Amenities
Property Description
When staying at The Monterey Hotel, Sure Hotel Collection by Best Western, you'll be perfectly positioned to explore all that Saint Helier has to offer.
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4.3/5
Very Good
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
All 57 Reviews
Surroundings
Airport: Jersey Airport
(9.3 km)
Landmarks: Springfield Stadium
(280m)
Landmarks: Jersey Bulls FC
(280m)
Landmarks: Masonic Temple
(300m)
Landmarks: Millenium Park
(380m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Superior Room
10

Superior Room

Has window
Non-smoking
Private bathroom
Refrigerator
TV
Tea bags
Room Details
Check Availability
Superior Twin Room
5

Superior Twin Room

2 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
TV
Tea bags
Room Details
Check Availability
Superior Family Room
5

Superior Family Room

1 Double bed and 1 Single bed
Has window
Non-smoking
Private bathroom
Bathtub
Tea bags
Private toilet
Room Details
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Standard Room with Double Bed-Non-Smoking
5

Standard Room with Double Bed-Non-Smoking

1 Double bed
Non-smoking
Private bathroom
TV
Tea bags
Towels
Room Details
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Standard Single Room
6

Standard Single Room

1 Single bed
Has window
Non-smoking
Private bathroom
TV
Tea bags
Towels
Room Details
Check Availability
1 Double Bed, Non-Smoking, Standard Room, Convertible Into Two Twin Beds
4

1 Double Bed, Non-Smoking, Standard Room, Convertible Into Two Twin Beds

Non-smoking
Private bathroom
Daily housekeeping
Desk
Coffee maker/teapot
Room Details
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Superior Double Room
8

Superior Double Room

1 Double bed
Has window
Non-smoking
Private bathroom
Refrigerator
TV
Tea bags
Room Details
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Guest Reviews

4.3/5
Very Good
57 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Average for similar properties in Saint Helier
Most Mentioned
AI Summary
The hotel provides comfortable, clean rooms and exceptional staff. Guests appreciate the diverse, delicious breakfast buffet. Its excellent location offers convenience and access to various amenities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2025
We booked this hotel for a short break to celebrate our wedding anniversary, it was our first trip to Jersey. There was nothing we could find fault with at the hotel, the staff were attendant without being obtrusive, the food was really good and they dealt with my gluten fre diet without problems. The 2 girls that we dealt with at reception, Faith and Katerina couldn't have been more helpful and Paul the young man that served us most evenings was lovely. We almost got an extra night here as we were caught up in a security scare at the hospital and our flight was delayed for 4 hours, whilst we were keen to get home neither of us would have minded the additional night. We will be back!
B‍r‍o‍w‍n‍m‍j‍5‍1
June 30, 2024
We recently stayed for a week at this hotel and had a wonderful time. We had a very comfortable Superior room which had a most welcome fridge given the hot weather. The breakfast buffet was very good with lots of choice of quality food, and we even chose to have some evening meals and drinks in the restaurant which were also very good. We found all of the staff to be extremely polite, friendly and very helpful and nothing was too much trouble. Although we didn't use the outdoor pool or the indoor leisure facilities they looked to be quite impressive. Overall we loved the hotel and we plan to visit again in the future. Highly recommended!
M‍i‍c‍h‍e‍l‍e‍ ‍H
June 22, 2024
Absolutely loved my stay here, hotel staff are lovely and nothing is to much trouble they bend over backwards to make sure you are happy and comfortable. Excelent food both breakfast and evening meals which are 3 courses and menu different each night. Lovely indoor and out door pools. Definitely recommend staying here.
M‍a‍r‍y‍ ‍ ‍J‍ ‍M
June 2, 2024
Excellent hotel in St. Helier! Highly recommend! We stayed 4 nights HB. Professional, friendly and helpful staff, that could not do enough for you, to make sure you had the best experience ever. Great room, comfy beds and a fan, if you needed one. The food was amazing. Great choice of continential and Full English style breakfast, along with fresh fruit and pastries. The 3-course dinner each evening was so tasty. Great variety of food and the service from waiting staff was second to none; staff are a great asset to Best Western (Thanks to them all). There is a Bus stop right outside the hotel, only 2 stops to town centre and 3 stops to the bus station (£2.35 on the bus, no matter how many stops you make. Rooms spotless and serviced daily. Faith on the Reception was so helpful assisting us with bus timetables and phoning taxi to the airport etc. Finally, it was my birthday and management/staff left a bottle of bubbly on ice in my room, with a note, wishing me a happy birthday... lovely touch. Will definitey be back! Tip= you can get a 3-day bus ticket or a one-day ticket for £9 that takes you all over the isle of Jersey, get off/on as many stops as you want; great value! We spent a few hours in St Aubins and had lunch in St Brelades on the same day, before heading back to St Helier for dinner).
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2024
My mother's wake was held here recently. The staff were absolutely fantastic and were so helpful. The sandwich buffet was lovely and had a great choice. The bar staff were running rounds from the bar to the function room. Thank you for such excellent service 👏
g‍e‍o‍f‍f‍f‍8‍9
October 14, 2024
Staff all friendly & helpfull. Food choice and presentation v. good. V comfortable bed and soft pillows. A warm hotel and no problems. We enjoyed it in May and no hesitation in returning this October. Would have given 5 stars but Sunday evening roast was overcooked.
A‍l‍i‍s‍o‍n‍ ‍H
October 6, 2024
The staff were very friendly, the food was lovely (even if they didn't have any poached eggs one morning but the lady next to me was able to order a fried egg!), the rooms are clean and the beds very comfortable. The hotel is a good 20 minute walk from the harbour but there are buses and if you are hiring a car there is a good sized car park.
T‍o‍m‍ ‍R
October 5, 2024
Brilliant service, food fabulous, staff amazing, room perfect, just lovely, everything about the whole hotel experience was good, and the weather was amazing, wouldn't hesitate to go there again, next time to stay longer. I can't think of anything else to say, bbnnmmbbnnmmbbnnmm

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
£9.50 (approx. AED 45.13) per person
Adult
Buffet:£17.00 (approx. AED 80.75) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Renovated: 2022
  • Number of Rooms: 73
When staying at The Monterey Hotel, Sure Hotel Collection by Best Western, you'll be perfectly positioned to explore all that Saint Helier has to offer.

All rooms are non-smoking.

Head to the outdoor swimming pool to get some exercise or simply relax. Keep up your fitness regimen with a visit to the fitness room.

This property is home to a restaurant.

Service from the front desk is available 24 hours. This property also offers luggage storage and dry cleaning.

Parking is available at the property.

Frequently Asked Questions

What are the check-in and check-out times at The Monterey Hotel, Sure Hotel Collection by Best Western?

The check-in time at The Monterey Hotel, Sure Hotel Collection by Best Western is 14:00 and the check-out time is 11:00.

Does The Monterey Hotel, Sure Hotel Collection by Best Western have a swimming pool?

Yes, The Monterey Hotel, Sure Hotel Collection by Best Western has a pool.

Are pets allowed at The Monterey Hotel, Sure Hotel Collection by Best Western?

No, pets are not allowed at The Monterey Hotel, Sure Hotel Collection by Best Western.

Does The Monterey Hotel, Sure Hotel Collection by Best Western provide breakfast?

Yes, Guests staying at The Monterey Hotel, Sure Hotel Collection by Best Western can enjoy breakfast during their stay. Breakfast option(s): Continental, Full English/Irish, Gluten-free, Vegetarian.

How much does it cost to stay at The Monterey Hotel, Sure Hotel Collection by Best Western?

Prices at The Monterey Hotel, Sure Hotel Collection by Best Western are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to The Monterey Hotel, Sure Hotel Collection by Best Western?

The closest airport is Jersey Airport, and it is about 18 mins from hotel by car (9.3 km).

What is the cancellation policy for The Monterey Hotel, Sure Hotel Collection by Best Western?

The cancellation policy for The Monterey Hotel, Sure Hotel Collection by Best Western varies depending on the type of room and booking conditions.

Does The Monterey Hotel, Sure Hotel Collection by Best Western offer airport transfer services?

No, the The Monterey Hotel, Sure Hotel Collection by Best Western doesn't offer airport transfer services.

About This Property

Nearest AirportJersey Airport
Distance to Airport9.3KM
Average Price FromAED822
Hotel Star Rating3