Guest User
July 13, 2023
Very pleasant, smiling staff, magnificent setting with a lovely view of the mountains. Our daughter loved the kids' club and the pool. On the other hand, the restaurant was a disaster: bad (to put it politely), very little variety (we've been eating the same thing for a week now), insufficient quantities (if you don't arrive at the start of the buffet service, you have a 50% chance of missing out on fruit or some of the starters), an unfriendly "chef", an overheated and very noisy dining room. In short, I ate better at my high school's Sodexo canteen when I was a teenager... As for the accommodation, it's also very average: the rooms are very poorly soundproofed (you literally sleep with your neighbors and you hear them going to the bathroom as if you were there...), the walls are as thick as cigarette paper, so on top of the noise from the neighbors you will face rather poor thermal insulation and in hot weather you live in an oven (no fan, no air-conditioning). The "housework" was only done once (they just redid the beds, added toilet paper and changed the towels and added a small bottle of shampoo. Apart from that, nothing else was done). The pool is fine, but it's not supervised, so it's essential to look after your children, which unfortunately not everyone does... The result is a certain amount of chaos at "peak" times of the day. In conclusion, even though at the start of the summer season the staff seem motivated, the seasonal workers pleasant and the management team smiling and efficient, this obvious quest for maximum savings is dragging the overall performance down, resulting in an overall negative feeling, which is a pity because the potential is great.. So we won't be back next year.