Anonymous User
February 16, 2025
Important Safety Warning: DO NOT LOCK THE TOILET DOOR
Pros:
• Great Location: Well-situated for exploring the area.
• Free Shuttle Service: A convenient perk for airport transfers.
• Spacious Rooms: Comfortable and roomy for a relaxing stay.
• Wide Breakfast Selection: Plenty of options to suit different tastes.
• Excellent Service: The staff was attentive and went out of their way to assist us.
Cons:
• Aging Facilities: The hotel is showing signs of wear and tear.
• Poor Window Insulation: Cold air seeped in at night, but the staff promptly provided a portable Honeywell heater, which helped.
Important Safety Warning: DO NOT LOCK THE TOILET DOOR
A serious safety issue occurred when my friend got locked inside the toilet (which is in a separate room from the bathroom). The door wouldn’t open, and we had to call the reception for help. Fortunately, I was in the room with her! Shockingly, the staff mentioned that this had happened before, with a previous guest screaming for help until a neighbor intervened.
After firmly addressing the issue, the hotel assured us that they had ordered a new lock system for the entire property. As an apology, they also offered us a fruit plate and a souvenir, which we appreciated. However, I believe it’s important to highlight this issue for future guests.
Final Verdict:
While the service was excellent, and the hotel handled our concerns well, the safety issue with the toilet lock is something potential guests should be aware of. If insulation and safety are a priority, you might want to wait until the renovations are complete. Otherwise, the service and hospitality were top-notch, making it a decent choice for a stay in Nice.