Hôtel Mercure Saint-Lô Centre

This was a nice overnight stay during a bus tour group through Normandy. The room was very clean and the staff was friendly. The morning breakfast was nice, and the AC in the room worked well for us. The only caveat, was the internet was down that evening. The hotel had a restaurant and lounge and there were a handful of restaurants to walk to right around the corner of the hotel.

We found the staff to be helpful and kind. Room was large and clean. In room coffee was a plus. Bathroom also large and clean. Location by the river, with a nice view, was a plus. Hotel restaurant was surprisingly great. Believe it or not, one of the best meals of my entire three week trip was a perfectly cooked steak from this hotel restaurant. The only drawback was the lack of air conditioning which meant windows needed to be open which means street noise becomes an issue. You may want to ask about rooms on the backside of the hotel for decreased street noise if you arrive on a warm day.

We had a reasonable 2 day stay in this hotel, which despite its name, is not central but a way out of the centre of St. Lo, opposite the rail station. The staff were very welcoming and helpful and the room was comfortable. We had a few problems with the hotel though. Firstly, the restaurant was very disappointing. The staff were very young and clearly inexperienced so the service was earnest but poor. The food was pretty mediocre. Secondly, on both days we were there, kids (friends of the junior restaurant staff no doubt) were allowed to congregate across the steps to the entrance which was a little annoying whenever we were going in and out of the hotel. Not a good look for the hotel which they did nothing about. Thirdly, on our last night, at around 1.30 to 2.00 in the morning, guests or staff started a party outside at the back of the hotel. It didn’t last long but it was an unwelcome disturbance. Finally, we were charged for a breakfast we never took and when we asked to be reimbursed we were told we’d have to wait for the manager to arrive, which because we had a ferry to catch was not possible. Despite their promises we still haven’t been reimbursed.