Guest User
November 24, 2024
Positive point, great staff!!! Negative point, we are asked for an additional 50 euros otherwise we want to arrive before 3 p.m., ok but when we arrive and we are told the room is not ready and we have to wait until 5 p.m., we are not given 50 euros!!! New room with still dust from the work, no toilet paper, toilet flush that does not stop because of a seal problem, no phone to contact reception so we go down each time, on Sunday the TV did not work they told me sorry no one to see that, the carpet in the elevator remained 3 days without cleaning the carpet. After all that nothing not a commercial gesture and I am told to pay the tourist tax. I asked to be contacted by the hotel managers who also have 2 other hotels in intra and nothing since.
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