Ibis Styles Saint-Malo Centre Historique

We have stayed here several times, firstly the staff are brilliant, helpful and jolly. The hotel is an Ibis Styles, not the Ritz and is exceptional value for money. It is immaculate, modern interior very comfortable and the breakfast is very good. There is seating outside in the summer and you can get drinks. It’s location is near the main gate which is great for all the restaurants and bars.

Nicolas what an amazing ambassador you are for the Ibis brand, great Customer service and help from the beginning of our stay Rooms are spacious and comfortable, my only slight grumble is that there is no air conditioning in the rooms, I hope on the next fitout this can be added, apart from that I’m very happy, thank you

Friendly staff - nothing too much trouble, Bedrooms are excellent and comfortable. Breakfast also excellent. Only minor comment would be that this hotel has what appears to be the world's smallest lift!! This hotel has never let us down ever on several visits

It was the smallest hotel room that we have ever stayed in. The headboard of the bed was against one wall, the side of the bed was 12/18 inches away from the window and the wall at the bottom of the bed was about 12/18 inches away from the end of the bed. The only way to navigate around the room was to walk sideways like a crab. The wall at the end of the bed had a wall mounted TV, and with the bracket fixing it to the wall, it protruded about 6 inches away from the wall. In order to get to the bathroom, you have to walk sideways along the end of the bed and then bend 45% so that you don't bang your shoulder against the TV (which we both managed to do at least once). We went in June and it was hot.If you left the window open, you were kept awake until the early hours by the loud revellers leaving the bars and restaurants. If you had the windows closed, you couldn't sleep as you were uncomfortably hot. The hotel really needs some Air Conditioning. The staff were really nice, particularly the receptionist, Nicholas who was very helpful. The breakfasts are good, so it's a real shame that the room was so tiny and rather spoilt our stay.

We usually try to support the small guys rather than the big chains but chose the ibis for convenience on this occassion, All we can say is wow! The staff were on par with a small family run hotel, nothing was too much trouble. we arrived off the ferry and left our luggage, well aware that we were too early to check in. The receptionist was incredibly friendly, helpful and welcoming. When we returned at 3pm to officialy check in receptionist 2 was as equally helpful and friendly. We then, after a heavy day ,decided to have a coffee before saying goodnight to the day, receptionist number two with a very genuine smile advised us that these were free and showed us where they were. Next morning.... breakfast... plentiful and fresh, very good selection of a continental breakfast with again, excellent customer service from the male on duty. (sorry we did not take a note of any names) room was spotlessly clean. We would not hesitate to stay here again.