Saipan Skyline Designers Hotel

## Service Quality: The owner was incredibly warm and thoughtful, offering complimentary airport transfers, city shuttles, and booking services for activities. The itinerary planning was flexible and the prices were excellent, making everything so easy and stress-free. What was truly touching was when we booked a fishing trip through him. It was pouring rain that day, and as our boat docked, the owner was there on the shore, holding an umbrella for himself and another one for us. That moment was incredibly moving. ## Location and Environment: The hotel is nestled halfway up a mountain, offering stunning views of the sea, mountains, and lush greenery from the windows. The environment is quiet and perfect for relaxation. Although it's a bit far from the city center, the shuttle service conveniently solves any transportation issues. ## Room Facilities and Hygiene: The rooms are spacious and bright, clean and tidy, equipped with amenities like a refrigerator and microwave. There's also a balcony and a terrace in the room, and the hygiene was satisfactory. ## Value for Money: The hotel prices are affordable, and the activity bookings were cheaper than other channels. Coupled with the attentive service, the overall value for money is exceptional. ## Special Services: They offer car rental services, a small kitchen, drinking water, and even water for brushing teeth. The driver even took us to see the dazzling night sky.

I almost chose the Kensington when I was doing my research online, but then I saw reviews mentioning they have two different price structures for guests from different countries, so I immediately dropped it. I then decided to go for something with good value for money, and I saw many people recommending this place, all praising the owner for being exceptionally kind, so I booked it. The hotel's location is a bit out of the way, far from the city center, requiring a car, and it's halfway up a mountain. However, the owner's excellent service makes up for it; they provide shuttle service to and from the city center at fixed times every day, which is truly a lifesaver for those without a car! When I first contacted the owner, they mentioned that airport transfers are free for stays of three nights or more. Since I was only staying two nights, the transfers were supposed to be charged. But after I made my booking, the owner still proactively offered complimentary airport transfers, which was incredibly kind of them! Especially since the flight times to and from Saipan are often inconvenient, either very early in the morning or in the middle of the night, hats off to the owner for their hard work! Pau Pau Beach is just across the road downhill from the hotel, very close. So even when it wasn't during the fixed shuttle times to the city, the owner still drove us there and back, which we really appreciate! Saipan's tap water is incredibly salty and not drinkable. Bottled water is provided on the first day of check-in, but not starting from the second day. However, there's a water dispenser at the front desk where you can fill your own cups. The owner also prepared fresh water for brushing teeth in each room. The owner can help book various tours and activities. We chose the Tinian Island day trip, and the owner helped book the small plane tickets, contacted the local tour operator on Tinian, and even handled airport transfers, so we didn't have to worry about a thing. The owner is from Guangdong, so communication was very easy!