NormanHurst Hotel

Room is clean and very good bf and I suggest people need to travel to Manchester Airport in the morning as the hotel is nearby AIrport.

DONT BOOK THIS HOTEL. The worst hotel I’ve ever seen . The place is falling to bits and it smells really bad . I wouldn’t let a pet stay there. Rude customer service and refused to give refund even though we didn’t even stay at the hotel. We had to book another hotel it was that bad . False advertisement, you’ll not be in the hotel on the photos, you’ll be put in a motel run down building in the back car park . Horrendous. Rang the environmental health on this hotel it’s that bad, also under investigation for false advertisement. DONT BOOK HERE . The wallpaper is held on by sellotape , the place stinks, carpets ripped , bed stained with god knows what , hair everywhere , you can’t even see out of the windows because of the muck on them .

Whilst the price for the room was low we felt it was still below our reasonable expectations, the rooms looked tired, there didn't appear to be a matrass protector on the bed which meant stains on the matrass were visible, the bed sheet itself had a stain that looked rather unpleasant, which gave the impression that it wasn't a clean one or it didn't come out with washing (which would logically mean not to use it) the water (shower) was very slow in warming to a reasonable temperature despite not many people using it at the time we were using the bathroom. (6:45am Sunday). The toiletroll holder was missing, the outside window didn't appear to properly lock, it would be very easy to access this from the outside despite it being 'locked'. I wouldn't choose to stay here again.

No-one about to check in on arrival First room has a flooded bathroom, which my grandson was quizzed as to whether he had caused it. Had literally just been shown to the room. Second room no leak, but toilet seat hanging off, and mirror dirty. Also reported to reception. Not concerned. Breakfast for 2 adults was included, according to invoice.....Options...continental/full english/Irish/vegetarian. We're then told only Continental was included, to be picked up from Reception & we must pay £6 each extra for full English breakfast. Invoice did NOT specify this. In the morning, they had run out of any nondairy products. Then charged my grandson £10.99 for his breakfast without milk/hot drink/yoghurt. Absolutely appalling. No-one seemed to be in charge, staff shrugged and appeared to not understand what was being said or the points being raised. Chose this hotel due to breakfast being included, as had an early start, and a long drive. Had to eat later in the morning again due to being hungry. Whole building needs serious refurbishment, only smart looking bit was the room doors which appear to have been updated. Beware false advertising......regarding Breakfast!

Not even want to remember it's a waste of money

Nice hotel close to the airport