2-Star Hotels in Salt

Budget hotel is no excuse for terrible customer service. I arrived very late 1:30am, the hotel was advised in advance of our arrival time. The car park was full. Reception closed so I needed to use their checkin machine. I discovered they had cancelled our booking and took payment. We could not get in. After attempting to rebook with no luck, I used the telephone to call. 30 minutes later we still could not get in. We was instructed to drive to their sister hotel to check in from their (they refused our entry if we didn't) After arriving at the sister hotel I asked if we could stay there instead. The gentlemen on reception refused to allow us to stay there, stating we was only alloed to stay in our original hotel!!. We had children and pets with us. Eventually we got into our rooms and settled 1 1/2 hours later!!!! I am never going to book with this hotel group again.

This Hotel is a great place to stay for a stopover. We stayed on route to Spain and it is right by the motorway. Breakfast is continental with a good range . It is right by a shopping centre, which our room faced, but as long as your happy to keep the window closed and use the aircon it wasn't noisy. Staff were really pleasant and nothing seemed to be a problem for them