Palm Beach

Worst experience, unpleasant staff, I tell you: I asked for a Sprite and the waiter's response was you shouldn't have seen it put there like any well-educated person I told him that I didn't know it was reserved and there was a plate reserved no he told me no but it was a table for individual customers x it was a table for 4" immediately the waiter told me he wanted me to change tables even though I had already started my dinner while waiting for my friends, better yet I had my daughter under my arms who was sleeping despite this he insisted on making me change tables even though she was not reserved. The worst when I told him that I I've already started my dinner and I wasn't going to stop it just to change tables because it was going to kill my appetite. He answers me directly, I quote, "the appetite comes with eating Mrs. I didn't understand anything he was so rude. The tones rose and the person in charge of the room came. I was so angry that in the end I lost my appetite even though the manager apologized. What type of staff is that? While in the early morning I wanted to take breakfast to my room because it was a paid service I told them ok no problem I will pay in the end he told me please Mrs. we have a new manager who has introduced new rules and this one in we are not allowed to take food into the BALIVERNES rooms because I saw the packed trays passing in front of me BUT WHAT KIND OF HOTEL IS SHOCKYYYYYY. THE SERVICE IS DONE IN THE CUSTOMER'S HEAD it's sad to see this kind of behavior these days. THE ROOMS: The towels in the rooms are dull as if they were gray in color, I advise you to go with your own. Hot water you will need a lot of patience.. The gels to believe that they do not have enough they make the room and give you no gel I had to ask at reception no replacement of the water bottle even being finished, well, what's more, they renovated pifff I don't know if it was exceptional Power cut, it was the heat that woke me up in the middle of the night and 3 times during the night. And the worst part was the fire alarms. Imagine yourself in deep sleep in the middle of the night the alarm goes off you wake up and see that you are in the dark shiiii Even for a gift voucher I won't go back there. I would not recommend it