Medina Hotel Samarkand

Alas, this hotel is really difficult to review. There are many places where you want to spray it, but it is not completely useless. When I arrived on the first night, I really wanted to explode: 1. They gave me the wrong room! I went to a room first, and when I opened the door, there were two boxes! I didn't dare go in for fear of being beaten to death, so I asked the front desk to open the door for me to confirm. I didn’t expect there were guests living there! I guess it scared the other person half to death. 2I paid online before, but they made a mistake and asked me to pay again. Fortunately, I discovered it in time and returned it. The door of room 3 opens outwards and has no safety buckle. To be honest, people who have security anxiety will really be anxious. 4. The soundproofing of the room is really bad, the gap between the door is quite large, and the voices of people outside can be heard in the room. Based on the above things, I really decided to give it a completely bad review the next day. But the second day I had a better experience. First of all, there is the breakfast restaurant, which has a nice environment and the food is worthy of this small hotel. The swimming pool is filled with water and cleaned every day. The decoration and furniture in the room are actually quite good, basically the same as in the pictures. I saw that everyone said the waiters were very bad before, maybe they were replaced this time? The attitude towards us is good. His English is a little bit poor, but our English is also very bad. After staying for two days, I feel that this hotel actually wants to run well. It may be the lack of experience in hotel management that leads to chaos and poor attention to details. There is room for improvement, please be lenient and don't give a bad review.

1. The front desk clerks are a bunch of hooligans and their attitudes are very bad. 2. To cheat people, they charge random fees. Visa on arrival is 27USD per person, but other hotels don’t charge a cent. 3. When we inquired about the ticket, they were enthusiastic and helpful, but actually charged us 25USD for the difference. When we were unsure, they charged us 10USD for the refund (the key point was that the ticket was wrong. We requested a ticket from Samarkand to Tashkent, but he bought a ticket from Tashkent to Samarkand) 4. Visa on arrival is processed in one day instead of two days 5. Threatening us: "This is Uzbekistan, not China, so be careful what you say."

A good choice, but the hotel didn't remind me to check in 2 hours early and I had to pay $40! **** didn't say a word, "Wait a minute, now it's double the price." Just take the money and stop talking. Speechless 😓, the breakfast is really great, I have to say more about the good stuff.

A hotel with good facilities and environment in the old city. The decoration style is elegant and comfortable, and the interior space of the rooms is considerable. The only drawback is that the bathroom is not separated from wet and dry areas, and the toilet drain function is defective. Overall, it's remarkable.