Hotels in Santurce, San Juan

I really enjoyed my stay. It's a very modern hotel right in TMobil District. There's always something new to do there and enjoy.

Absolutely loved this hotel. Ambiance is top of the line. Only regret I have is that I couldn't enjoy the pool due to a late check-in and short stay. I definitely plan to stay again!

Hotel location is good, there are beaches in the hotel, but because of the age, the hotel is a bit old, and the price of sea view rooms is also very expensive, the rooms are a bit small and the windows are very small

We had a great stay at the Hilton Garden Inn. It's a short car or bus ride from the eastern-side forts and Viejo San Juan, and they had a lovely pool (the second photo was the view from the pool area overlooking the lagoon) and exercise room. We had breakfast at the hotel during our stay, and the food was solid in terms of both hot and cold options (but unfortunately there wasn't any variety between days); we enjoyed the made-to-order omelets very much. The highlight included amenity of this hotel was the beach umbrellas and chairs at the Playita del Condado, which was a calmer beach and away from the ripcurrents; we were also able to use the pools at the Condado Plaza.

The hotel room was very comfortable. The swimming pool brought many people during the day and afternoon, and there was a smell of urine by the pool. The location is also good. A taxi to the old town will cost around 10 knives and will not spend too much on traffic. Breakfast was good too!

It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.

It takes 10 minutes from the airport. And 5 minutes walk to the osean attached. We arrived 6am but they allowed us early check-in because the room was available without additional charge.

Hotels in San Juan are generally on the expensive side. This one is relatively cost-effective. The hardware is OK, there are supermarkets and restaurants within 10 minutes' walk, and you can go to the beach to enjoy another parasol and chair provided by Marriot. There is a $45 credit per day to order food by the panhouse pool. There are a lot of staff, and when I arrived at the hotel, someone helped with valet parking. When I checked in, I was told that I didn't know when the room would be ready. I specifically reminded me that I wanted a quiet room. Someone skillfully helped store the luggage. As soon as we sat down for dinner, we received a text message saying that the room was ready. It turned out that the room was directly opposite the elevator, which was very noisy. On the first night, I was woken up by two knocks on the door at 3:30 in the middle of the night, and there was no one outside. I told the front desk early in the morning, and I received a thoughtful text message in the morning asking if I was satisfied with the stay. I said someone knocked on the door and informed the front desk, and the reply was polite and said that I would investigate. I didn't get a reply when I left the hotel. There was a towel in the hotel that was wet and I didn't dare to use it. If you park by yourself, you have to go to the entrance with the parking ticket and ask the staff to manually fill in the room number and name and charge the room in the system, and then you can exit from another parking lot. It seems that all the services are superficial. Check-in and parking could have been smoother. Guests' requests for rooms should not be ignored. Knocking on the door in the middle of the night should give timely answers.

Very good hotel, with direct access to the sea, with an outdoor swimming pool with good scenery and suitable for taking pictures, the staff is very friendly and caring, the rooms are clean, and the decoration is stylish.

The location of the hotel is not bad, there are a lot of food on the side, there are Wal-Mart and CVS in 20 minutes walk, the opposite is a big pharmacy, the room is quite satisfactory, the breakfast downstairs tastes good and not expensive.