Guest User
November 27, 2024
The room was spacious and quiet, but as soon as I arrived the receptionist tried to charge me more than what was indicated in the reservation. When I showed her the confirmation email she charged me the indicated price but told me that it only included breakfast for 1 day and for one person, and that since it was 2 people and 5 days I had to pay the rest. I showed her the reservation again with the breakdown where it clearly indicated that we had chosen the option with breakfast for every day, but she continued to insist that it was a "double room for single use, that two of us could sleep but only have breakfast for one".. seeing clearly that she wanted to take me for a tourist, I told her that the next day I would clarify it with the person in charge.
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