Sandwich Inn and Suites

This was our second stay at Sandwich inn and suites. And definitely a step down from the first time. I found the room was not as well maintained ( spider webs in the bathroom, a slow shower drain) and out side was similar. When we mentioned the deck out side was full of tree debris, we were told they had just cleaned it in the morning…no attempts were made to clean it up. The breakfast was a good breakfast. I took some photos but I deleted them.

Peaceful night in a newly refurbished vintage Cape Cod motel. Very clean, beautifully landscaped, good basic breakfast.

I had such a great stay here! The property is in a peaceful wooded area, but also within walking distance to a grocery store, restaurant, and a couple other shops. There’s also a great ice cream place right across the street. Both quiet and convenient. My room was spotless and felt very cozy. The woman at the front desk seemed nice and I had a brief conversation with the maintenance guy who was also very friendly. I was originally hesitant to book this place as there were a couple bad reviews, but they seem old and i experienced nothing that those guests talked about so don’t let them turn you away. I literally could not recommend this place enough if you are visiting the cape cod area!! Hope I get a chance to visit again one day.

This is like an old-timey motel, but with modern conveniences and internet. Charming in its simplicity. Pleasant staff, comfy room, nice continental buffet breakfast. I was there because of eye surgery at a nearby clinic, and don't expect to repeat that, but would stay there again if I were visiting Sandwich. We had a lovely waterfront dinner at the Pilot House nearby. This is a very convenient location.

My wife mentioned that was one of the easiest and quickest check-ins that we have had and the big hotel companies could learn from them. Like the flowers and the landscaping of this quaint property

DO NOT BOOK This was the worst hotel stay I have ever had. I arrived around 4PM and checked in and put all of my stuff in my room. I arrived back from my event at midnight and could not get into my room. I called the emergency number and got no answer, on the second call someone who I had clearly woken up answered. After telling them what happened they said they didn't know what to do and would call back. She called back and said maintenance is not on property or available until 7AM but they would offer me another room to sleep in tonight. I said what about all of my belongings I needed to sleep. I also requested we try to get me in before 7AM as I had a child at home I needed to get home to. She said theres nothing she can do and told me if I continued on "with my attitude" she would start giving it right back and "I wasn't going to like that outcome" then HUNG UP ON ME. I heard the mailbox and the door to the front office slam and I found the key to the room I was expected to sleep in. At 7:45AM the next day, I finally walked over to the office after giving them plenty of buffer time to urgently resolve my situation and found the maintenance guy. He was the most pleasant part of the stay and the only one there that should be working around people. He opened my door for me, I got my stuff and found I was then LOCKED IN the room. They never answered the office phone the whole stay so I had to send my friend in to find help to get me out. No one offered a refund or was even apologetic.