Santa Cruz Hotels with Bars

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

Cute hotel, gives off a nice modern/fun vibe with the entrance and lobby. I only did a quick overnight stay so didn’t get to check out the amenities. My room was clean and comfortable. Wasn’t a big fan of the only natural light/window being the full entrance wall which anyone can walk by and look right in, so had to keep the curtain shut the whole time. I’d stay here again to check everything out, hopefully wouldn’t be put back on the first floor.

Just in Santa Cruz, not far from the beach, the important thing is that there is a more authentic Chinese restaurant next to it. The room is bright and clean. The breakfast is average. If you park, it costs 15 dollars a day. You have to give the car key to the front desk to help you park.

Nothing more critical than anything else 😂 Breakfast didn't go to eat. There is basically no room for breakfast. It can only be said to be a snack. The swimming pool is not big. The first floor is quite noisy. The children are very noisy in the corridor. It is recommended to live on a higher floor.

they doubled charged me for the hotel. it took them 4 days to refund my money. it was a nice area but it wasnt what i exspected.