Best Santa Cruz de Tenerife Hotels

Hotel in the city centre. The very large room with balcony. There are parallel streets on the necks you can park. Comfortable bed even though the kitchens are all different.

The room is very clean, the transportation is convenient, there is spa downstairs, there is a supermarket chain within 10 minutes walk, it is very cool to buy seafood and cook it, suitable for family travel, it is very suitable to take a cruise ship in Tenerife

Great location and comfortable beds, can't comment as we didn't use the breakfast or food available. There was a roof top party very late on Saturday night, super noisy until after 2am and could be heard in our room (on the top floor) sadly, otherwise this was a great hotel visit.

Location is perfect; it's really close to many places in downtown Santa Cruz. It was not super clean. the service on the front desk was excellent, both receptionist were super helpful and kind. Facilities are ok, I'd reccommend to have a bigger fan or A/C because of the weather.

Modern hotel, well maintained, the bedroom had more than what I needed (all furniture: desk and chair, armchair and tea table, tv, wardrobe, bedside tables). Beautiful shower and big sink area and mirrors. Good service and security at reception. The strange thing is that I didn't notice any bathroom ventilation, which I'd expect if the bathroom has no window as it was the case. About noise, if you're visiting during the Carnival, the location is super central so obviously this also means you can't have a decent quality sleep (even if you're at the top floors and not over the park), which can be disappointing as the hotel isn't cheap.

Good location and good treatment. This is not the first time I have stayed at this hotel and it is always impeccable. Their employees are very friendly and the individual rooms have a small bed but larger than the standard one, which is ideal for resting. They recently renovated the pool and jakuzzy area and now it is wonderful. A place to disconnect and have everything at hand because it is very central.

Beautiful hotel with large rooms, furnished in a very refined way. Very nice staff. Central location just a few steps from all the comforts. I had a way to try breakfast ( with choice from the menu) and I confirm that it is of excellent quality. It is very advisable.

In addition to the large size of the suite, there is no service and quality worth looking forward to. The hotel is located in a remote location with a one-way street in front of the door, making it inconvenient to get in and out. There is no sense of service or smile at the front desk. The two people are chatting all the time, even if you have been standing in front of them for a long time. I booked a suite. If I live in such a remote area and don't make the room larger, it will really be useless. The breakfast was too simple, with very few hot dishes. One customer picked up a plate of papaya and never received a replacement. The fruit plate remained empty. The restaurant was in a dark underground space and had a musty smell. There is a swimming pool in the hotel, but there are a lot of fallen leaves and no one is swimming. I checked out quickly after two nights.

The hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day. We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year. This experience has left us disappointed, and we cannot recommend this hotel to others.

Wonderful hotel, located in the very center! Checked in early, very interesting modern design in the room, view from the window to the neighboring amazing building - when the sun rose and illuminated everything - a view of peace! Very comfortable mattress, everything is great! Shopping pedestrian streets are a few steps away, as well as other attractions. Will definitely come back here again!