Top 5-Star Hotels in Santa Cruz de Tenerife

Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again

Checked in with my boyfriend. Inexplicably, I got a call from the hotel to give us something. As a result, four policemen came downstairs to arrest my boyfriend, saying that he was probably a fugitive suspect. This is our first time going to Tenerife, and we are both students. How can we still enter various countries freely with a criminal record? After talking for a long time, they were still arguing that the suspect's birthday, month and name were exactly the same as my boyfriend, so they misunderstood. But in fact, the suspect was only Chinese in appearance. He did not share the same year, month, or the same name. He made such a big mistake for no reason! After finally finding out he was not my boyfriend, he left without any apology……

Good location and good treatment. This is not the first time I have stayed at this hotel and it is always impeccable. Their employees are very friendly and the individual rooms have a small bed but larger than the standard one, which is ideal for resting. They recently renovated the pool and jakuzzy area and now it is wonderful. A place to disconnect and have everything at hand because it is very central.

It takes an average of 40 minutes to 1 hour to drive from the north to the south. The surrounding facilities are complete, with large shopping malls and supermarkets, which are very convenient. The bedroom is acceptable, but the floor looks old, but it is fine with slippers. There is a bathtub, which I highly recommend. Parking in the hotel parking lot is 15 per day, but if you don't want to pay, you can also find a parking space on the road, but it is more troublesome. Also, the hotel parking lot is very, very, very hard to find. It is recommended to contact the staff in advance and send you a photo

In addition to the large size of the suite, there is no service and quality worth looking forward to. The hotel is located in a remote location with a one-way street in front of the door, making it inconvenient to get in and out. There is no sense of service or smile at the front desk. The two people are chatting all the time, even if you have been standing in front of them for a long time. I booked a suite. If I live in such a remote area and don't make the room larger, it will really be useless. The breakfast was too simple, with very few hot dishes. One customer picked up a plate of papaya and never received a replacement. The fruit plate remained empty. The restaurant was in a dark underground space and had a musty smell. There is a swimming pool in the hotel, but there are a lot of fallen leaves and no one is swimming. I checked out quickly after two nights.

Hotel in the city centre. The very large room with balcony. There are parallel streets on the necks you can park. Comfortable bed even though the kitchens are all different.

Wonderful hotel, located in the very center! Checked in early, very interesting modern design in the room, view from the window to the neighboring amazing building - when the sun rose and illuminated everything - a view of peace! Very comfortable mattress, everything is great! Shopping pedestrian streets are a few steps away, as well as other attractions. Will definitely come back here again!

Modern hotel, well maintained, the bedroom had more than what I needed (all furniture: desk and chair, armchair and tea table, tv, wardrobe, bedside tables). Beautiful shower and big sink area and mirrors. Good service and security at reception. The strange thing is that I didn't notice any bathroom ventilation, which I'd expect if the bathroom has no window as it was the case. About noise, if you're visiting during the Carnival, the location is super central so obviously this also means you can't have a decent quality sleep (even if you're at the top floors and not over the park), which can be disappointing as the hotel isn't cheap.

The hotel is located in a square in the historic center of Santa Cruz, so to park we walk about 10 minutes, which is not bad at all, plus you have all kinds of shops nearby. The staff was attentive and polite, the room had a small terrace overlooking the square with good views and was very clean. Without a doubt a great option in relation to quality and price.

Great location and comfortable beds, can't comment as we didn't use the breakfast or food available. There was a roof top party very late on Saturday night, super noisy until after 2am and could be heard in our room (on the top floor) sadly, otherwise this was a great hotel visit.