Zafiro Rey Don Jaime

First of all I want to say what a wonderful hotel with amazing staff! Having disabled access in and around the hotel, makes a good place to stay for all abilities, includingcyclists, golfers and other sports enthusiasts. All the staff are superb and really seem to take pride in the work/role and hotel. The entire hotel, including the room was kept very clean. Our room was really good and had a lovely balcony which got the sun on for the majority of the day. There's an indoor pool was quite cool, lovely jacuzzi, steam room and sauna. The roof top pool is really nice and is for 18+ years only. There was some great entertainment for all age ranges during the holiday. I need to mention some extremely special people who went above and beyond to make our holiday perfect. There are three fantastic managers there; Victor, Josè and Enrique. They do their jobs wonderfully and translated for me as I'm not very good at speaking Spanish. I really couldn't have got the necessary help without them. I really appreciated the time and support they gave me. The chefs were amazing! Tomas, Raul and Dani prepared and served my food specially due to serious food allergies. Every meal really was amazing and I can't thank them enough for looking after me so well. They are extremely talented chefs. The food that was available to everyone looked and tasted just as amazing too, apparently. Manuel is fantastic and makes people smile. He is friendly and brilliant at cooking flipped fried eggs that have soft yolks amongstotherthings. He taught me some Spanish too . I missed seeing him on the last 2 days. Then there are the lovely Petra and Nieves, who work in the restaurant. Always smiling and ready to help you in any way they can. There were many more amazing staff who I can't name but were just as hard working and kind. Sorry if I haven't mentioned you but a huge thank you to you all. Every day I saw both the director and sub-director walking around the hotel, who were also very friendly and professional in their roles. Last but not least was our wonderful Jet 2 rep Stephenie. What a brilliant lady you are. Stephenie has a wealth of knowledge about where to go and when to go. I definitely recommend anyone pop and see her as soon as possible to get any trips booked. I was sad that I missed saying goodbye to her. Make sure you check what days and times you can change your pool towels as we weren't allowed to change ours as it wasn't the right day. Some of the roof top sun beds had tears on which could do with sorting. The Block House restaurant (steak house) is a short walk away from the hotel and does fantastic steaks. Service is great but it's a bit expensive. If you go on the Soller island trip please be aware that food isn't included in the cost of the day trip. The trip to Valldemossa is a half-day trip. It's a bit expensive for the trip as it doesn't include the entry fees to go in the museum to see Choppins piano and accommodation/garden.

It's the last night of our holiday and sad to be leaving. The hotel is spotlessly clean, large and generous communal areas. Room was clean and bed comfortable. There was a singer on every night between 930 and 1030 and Milan worked the room, making connections and making everyone feel special. Was my partners 50th whilst we were at the hotel and they made a fuss of him, cava to the room, cake in the a La carte restaurant, sang to him in caberet room. An extensive cocktail list and food a very high standard in the buffet restaurants and also great in the a La carte lunch restaurant. We stayed all inclusive and would highly recommend. Fave hang out was roof top sun terrace on the most amazingly comfortable beds. Already planning to come again as central in santa ponsa and a lovely place to stay from day one. Also had massage and thumbs up for that too.

Great hotel. Very friendly staff,very clean hotel. Good for those who isn't expecting entertainments for kids. Some rooms needs a bit of retouch .our room for 2+1,my child is 13 y/o, was too small a bit and sofabed very uncomfortable so would be better to have a single bed instead. Apart of that it was fantastic stay. Great food.

Fantastic stay at zafiro don Jamie, All round we have no complaints ,good food , friendly staff, and located close to the beach, we are looking forward to our next visit in September.

I would love to book this hotel but they cannot guarantee twin beds. As i am travelling with a friend we cannot take the risk of ending up with a double bed

Perfect holiday. Nothing was too much trouble. Lovely big bed, rooms cleaned everyday with fresh towels left daily. Fresh pool towels every few days. Food was lovely and drinks were great.