Hotel Santa Susanna Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santa Susanna
Hotel Santa Susanna Resort
N-2, Km. 673, Santa Susanna, Catalonia, 08398, Spain
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About 1,2 km from a beach is located the hotel HOTEL SANTA SUSANNA RESORT. The nearest bars and restaurants can be found at a distance of around 800 m. The old town is around 1 km away. A supermarket and other shops you reach after approx. 500 m. In the surrounding a disco (approx. 1 km away) and an aqua park (approx. 22 km) offer entertainment during the best time of the year. The air-conditioned hotel is equipped with a 24h reception, Wi-Fi (for a fee), an internet corner, a lift, a shop, a jacuzzi, parking spaces as well as a TV lounge. In the outdoor area of the property you will find a garden as well as a seasonally open pool (open all year), where sun loungers and sun umbrellas are available for free. There is also a children's pool. Furthermore, outside you can find a sun terrace. You can store your luggage in the hotel's storage room. To clean your clothes there is a laundry service (extra fee). If necessary, you can contact the medical centre (for a fee). If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee).
Catering Breakfast is offered from the buffet. Lunch and dinner are also served from the buffet. Your physical well-being is catered for by the cafeteria.
Distances Airport: approx. 75 km Taxi rank: approx. 1 km Train station: approx. 1 km Pharmacy: approx. 800 m Nearest bank: approx. 800 m Nearest public transport: approx. 500 m
Sports & Leisure Inside, a gym awaits your visit. If you don`t want to miss out on training with a ball during your holidays, you`ll find the chance to play football or basketball. At the hotel grounds there is also the possibility to play billiards. With table tennis and volleyball various other sports offer a lot of variety on holiday. Children can be looked after in the hotel`s own miniclub.Show More
We Price Match
Property Description
About 1,2 km from a beach is located the hotel HOTEL SANTA SUSANNA RESORT. The nearest bars and restaurants can be found at a distance of around 800 m. The old town is around 1 km away. A supermarket and other shops you reach after approx. 500 m. In the surrounding a disco (approx. 1 km away) and an aqua park (approx. 22 km) offer entertainment during the best time of the year. The air-conditioned hotel is equipped with a 24h reception, Wi-Fi (for a fee), an internet corner, a lift, a shop, a jacuzzi, parking spaces as well as a TV lounge. In the outdoor area of the property you will find a garden as well as a seasonally open pool (open all year), where sun loungers and sun umbrellas are available for free. There is also a children's pool. Furthermore, outside you can find a sun terrace. You can store your luggage in the hotel's storage room. To clean your clothes there is a laundry service (extra fee). If necessary, you can contact the medical centre (for a fee). If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee).
Catering Breakfast is offered from the buffet. Lunch and dinner are also served from the buffet. Your physical well-being is catered for by the cafeteria.
Distances Airport: approx. 75 km Taxi rank: approx. 1 km Train station: approx. 1 km Pharmacy: approx. 800 m Nearest bank: approx. 800 m Nearest public transport: approx. 500 m
Sports & Leisure Inside, a gym awaits your visit. If you don`t want to miss out on training with a ball during your holidays, you`ll find the chance to play football or basketball. At the hotel grounds there is also the possibility to play billiards. With table tennis and volleyball various other sports offer a lot of variety on holiday. Children can be looked after in the hotel`s own miniclub.
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3.2/5
Cleanliness3.2
Amenities3.2
Location3.2
Service3.2
All 40 Reviews
Surroundings
Airport: Girona-Costa Brava Airport
(33.4 km)
Train: Riudellots de la Selva station
(33.7 km)
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Rooms
Guest Reviews
Policies
3
Double/Twin Room
1 Double bed or 2 Single bed
Has window
Non-smoking
Check Availability
2
Single
1 Single bed or 1 Double bed
Has window
Non-smoking
Check Availability
Guest Reviews
3.2/5
40 reviews
Verified Reviews- Cleanliness3.2
- Amenities3.2
- Location3.2
- Service3.2
Average for similar properties in Santa Susanna
Guest User
March 1, 2025
Don't even bother! To start, the rooms are tiny and and very old looking, the whole resort is like being in a Swiss Alps hut it's such a strange vibe. The staff are questionable, when we were here there were families having issues with staff being "odd" towards their kids, so weird! This resort is like chav central, if you wanna be kept awake alll night by kids running around and knocking on your doors then book it, if you wanna be engulfed in cig smoke constantly, book it! If you don't wanna chill by the pool, but instead watch drunk people argue and fight all day, book it!! You get the jist, it's not very great :)
Guest User
February 27, 2025
Don't even bother! To start, the rooms are tiny and and very old looking, the whole resort is like being in a Swiss alps hut it's such a strange vibe. The staff are questionable, when we were here there were families having issues with staff being "odd" towards their kids, so weird! This resort is like chav central, if you wanna be kept awake alll night by little sh*ts running around and knocking on your doors then book it, if you wanna be engulfed in cig smoke constantly, book it! If you don't wanna chill by the pool, but instead watch p*ssheads argue and fight all day, book it!! You get the jist, it's a sh*thole :)
Carly G
August 27, 2024
We recently stayed at Santa Susanna Resort, and while there were some positives, a few areas could use improvement. The hotel was very clean, and our room was tidied up daily with fresh bedding and towels, which was great. Most of the staff were friendly, though we did encounter the occasional grumpy one. The pool was a big hit with my son—he was in it almost nonstop. The bar snacks, especially the toasties, were quite enjoyable. However, I wasn’t too impressed with the drinks, and the cocktails didn’t really meet my expectations. The restaurant served nice food, though the selection was somewhat limited. That said, we always found something we liked and never left the table hungry. On the downside, the evenings were pretty dull since the hotel seriously lacks entertainment options. One of the biggest issues was that the hotel seemed overcrowded. There weren’t enough sunbeds by the pool, the restaurant often felt cramped, and finding a seat on the terrace was a challenge. It felt like the hotel has more guests than it can comfortably handle, which impacted our overall experience. In summary, while Santa Susanna Resort offers cleanliness, a good pool, and decent food, the overcrowding, lackluster drinks, and limited entertainment made it less enjoyable than it could have been.
Guest User
February 14, 2025
Booked as a cheap last minute holiday; honest review. After reading some of the reviews I was a bit sceptical of booking; there was bad reviews about rowdiness, the cleanliness and the “glasses”. Having arrived we checked in, paid the tourist tax and was given the room key. Room had two two single beds pushed together a balcony over looking the pool and a flat screen tv. Built in wardrobe with extra blankets, shower over the bath, sink, mirror, toilet and bidet. Toilet flush was broken so told reception as we went for some food (this was fixed in the hour we ate and had a few drinks). Down two flights of stairs and entered the food hall, plenty of food, fresh fruit, salads, chips, “dish of the day” etc. honestly food was amazing! Staff cannot do enough for you! Fast clearing away empty plates and tables. They work hard and always smiling. The same goes for the bar staff; always happy, smiling, joking. The cleaners don’t stop, security on site (looked like just the one) but this guy and the night manager didn’t take no messing and any trouble was dealt with swiftly. Pool area was lovely, clean, plenty of loungers. And loads of kids running about (nice to see actually). Majority of guests were English and there to have a drink and some family time. Could get a bit rowdy but I never saw anything that caused any alarm. There’s a mini bus that is run by the hotel and the lady who drives is crazy (in a good way) and she is lovely, it’s a 2 min ride on the bus into “town” always asked if it was beach, shopping, train station and she will drop you off. I believe the mini bus is every 15 mins (but double check at reception). The hotel is lovely, clean but a little dated. But you’re on holiday; you’re not there to look at the walls. Drinks tokens are a thing too! €1 pp to be paid same time as checkin along side Tourist Tax, get your token, go to bar, order your drink, give your token, take you “glass” back, swap for another, end of the night take your “glass” back, get your token back. They’re like little plastic picnic glasses, not really an issue (others have marked this as a negative) but always quick at the bar. Ice cream you have to pay for, tip tops free (All inclusive) burgers not beef note like ham burgers but oh my gosh! Lovely :) Hot dogs snacks available at pool bar. Out of 5? Hotel - 4/5 Staff -5/5 Food 4/5 Breakfast (not really for me) 2/5 Rooms 4/5 Overall holiday - 4.5/5 Go with an open mind, enjoy. Make memories! Would I go here again? 100% YES
SHERREL H
July 19, 2024
Quaint - clean, comfortable hotel with rooms serviced daily & poolside with snack bar, compliments to the cleaning staff. Bar staff are very friendly. Reception Staff - They lacked local knowledge of their own area, and couldn't even be bothered to acknowledge their visitors. It was the worst customer experience and did not make us feel welcome. (I do understand and speak some Spanish). It was just too much bother for them to be helpful! Restaurant staff - sullen but did clear tables very quickly. However, we can not complain about the food. It was fine, varied, plentiful and a nice selection - thanks to the chefs. Deposit (refundable) required for tokens so you can exchange your glass - great idea - no glasses left lying about. Safe is 25 euros + a 10 euro refundable deposit but must be paid in CASH. Evening entertainment for children but sadly NOTHING for adults. Small sweetie shop also selling floating devices. Amusement Arcade - No refunds given if the equipment doesn't work - hotel policy. TV in room - didn't work all week - reception staff NOT at all helpful. WIFFI non-existent in bedrooms, kept dropping. Shuttle bus - supposedly every half hour - if and when it does turn up it may be just the 7 seater or it may be the larger bus. First come first served. You have to phone the hotel from the drop off point to be able to return to hotel although NO GUARANTEE - as we found out and had to take a TAXI back. REMEMBER TO USE 00 34 in front of the telephone number! The hotel is full of character and is in a great location - right next to a Consume (Supermarket) and indoor shopping area with restaurants. It is easily walkable to the town centre and beach 15-20 mins. There's an outdoor market right next to the hotel once a week and also one in the town. Lots of lovely shops in the town. There is a wee train that stops outside the hotel - 5 euros each. There is a train station in the town which allows you to travel more freely in the area and it's cheap, for example Blanes and the Botanic Gardens. We booked our boat trip to Tossa De Mar and a Wine Tasting in the town from one of the kiosks.
daniee t
July 17, 2024
Genuinely was skeptical about booking here as a last min cheap holiday ( I literally paid £400 for 7 days all inclusive which included flights hotel & transfer so wasn’t expecting the ritz) I took my 5 y/o and she had the best time, the rooms were basic but very very clean, clean sheets everyday & the staff were amazing ( they literally went above & beyond for us and were so friendly ), I genuinely would come back here and don’t really understand the bad reviews, the food was genuinely really nice & im super fussy, everything was clean and it was really enjoyable for the price. My only negative comment is the entertainment in the evening times, sometimes they had a member of staff play music out the front on some speakers but it all shuts down at 11pm, however this didn’t stop us from having a nice time as we just stocked up on drinks and made friends with the people who stayed at the hotel and just sat outside the front of the hotel. This is genuinely a nice hotel with lots to do around ( there’s a free shuttle bus which takes you places ). As this was my 5 year olds first holiday abroad, I have left really happy and pleased, it was genuinely really lovely and I would recommend it to families, we had a great time!!
marietD523WQ
June 21, 2024
Just returned from a lovely stay at this chilled wee hotel. If you go you'll find a spotlessly clean hotel with a quirky Swiss chalet design. The rooms are compact and basic, but very clean (cleaners come everyday) The food is plentiful and was varied during our stay. The drinks are good and the hotel operates a token system for your glasses which prevents cluttered, messy tables and pool area. There is no entertainment as such for adults but there is a kids disco every night and bingo. The bar shuts at 11pm which does suit the vibe of the hotel. If you'd like a later night, the main ***** is a 10 min dander with malgrat de mar a little further along. A minibus operates every half hour before 11pm to ferry tired legs to town or beach. There's also a really convenient shopping centre right next door. We had a lovely stay and for the price, it's very reasonable with hard working, friendly staff. Santa Sussana is a lovely place and great to have the livelier Malgrat right next door!
Guest User
November 1, 2024
Great hotel second time I have been there can't fault the place really only reason I gave it a 4 was becuase it was the end of the season so the hotel was shutting down . Also i don't agree with people getting their own cups and being able to have them filled but thats just me
Guest User
October 29, 2024
This was the worst holiday I’ve ever been on, I go on holiday a few times a year with my daughter and will normally go for the budget hotels but this has got to be by far the worst in terms of rude staff , none of the staff spoke to us or said hello. They acted like they didn’t want us there. The bar staff were pushy. The food was repetitive and cold. The pool area was dirty. Very noisy in the corridor outside the rooms with children running around screaming until all hours. Overall a really unpleasant stay.
Property Policies
Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 10:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 215
About 1,2 km from a beach is located the hotel HOTEL SANTA SUSANNA RESORT. The nearest bars and restaurants can be found at a distance of around 800 m. The old town is around 1 km away. A supermarket and other shops you reach after approx. 500 m. In the surrounding a disco (approx. 1 km away) and an aqua park (approx. 22 km) offer entertainment during the best time of the year. The air-conditioned hotel is equipped with a 24h reception, Wi-Fi (for a fee), an internet corner, a lift, a shop, a jacuzzi, parking spaces as well as a TV lounge. In the outdoor area of the property you will find a garden as well as a seasonally open pool (open all year), where sun loungers and sun umbrellas are available for free. There is also a children's pool. Furthermore, outside you can find a sun terrace. You can store your luggage in the hotel's storage room. To clean your clothes there is a laundry service (extra fee). If necessary, you can contact the medical centre (for a fee). If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee).
Catering Breakfast is offered from the buffet. Lunch and dinner are also served from the buffet. Your physical well-being is catered for by the cafeteria.
Distances Airport: approx. 75 km Taxi rank: approx. 1 km Train station: approx. 1 km Pharmacy: approx. 800 m Nearest bank: approx. 800 m Nearest public transport: approx. 500 m
Sports & Leisure Inside, a gym awaits your visit. If you don`t want to miss out on training with a ball during your holidays, you`ll find the chance to play football or basketball. At the hotel grounds there is also the possibility to play billiards. With table tennis and volleyball various other sports offer a lot of variety on holiday. Children can be looked after in the hotel`s own miniclub.