Vedema, a Luxury Collection Resort, Santorini

I’ll start with the good stuff. The staff are amazing and the service from them was outstanding. Both pools are well maintained and a reasonable temperature. Every drink was delicious and the ingredients in the food were fresh. They looked after my daughter very well and when I got sun burnt they got me some after sun flamigel. The wine list and cocktail list are good. Now for the bad stuff. The room (technically a suite and not cheap). We got given room 204 (the key was marked as T4). It was the furthest from the reception. Don’t expect a good sleep if you stay in this suite as there is a road that runs in front of the room and you will get woken by vehicles. There is a car park about 15/20 metres to one side of the room and a building site in the opposite direction and although no work was being done during our stay it didn’t make for a beautiful view. To get to the reception from our room it was quicker to walk outside the hotel and down the hill than to walk through the hotel. Inside the room, the air conditioning makes a lot of noise. The toilet seat was broken. The wooden blinds let the morning light in (which shined directly in my eyes). The rooms are not big. We ate at Trataro, Alati and Pergola Pool Restaurant. The best being the breakfast at Pergola Pool Restaurant as it came hot, quickly and was a good quality. I was not a fan of the food at Alati although it was creative. The food took a long time at Trataro and when served was not hot and I ordered the seafood pasta which came with bits of broken shell in so left most of it. The value for money at Alati and Trataro are not good so if you are thinking of eating I suggest heading out of the hotel to any of the local restaurants as the prices are far less. We asked the hotel to organise horse riding and it seems the day staff and the night staff don’t communicate as this was ignored by the day staff and only when I came back to see the original lady I asked did it get organised but because it had been ignored there was no availability for the local (nearest) place and I had to use a different company which cost an additional 50 euros (the cost of the taxi to and from). The taxi would only take cash which created an additional problem of finding cash (I would have expected the hotel to have paid this bill as they didn’t do as requested originally).

My family and I had a wonderful time at the resort. The staff were great and very attentive. We really enjoyed the breakfast and the fact the hotel was located in a more quiet area of the island. I also want to recognize George from Blue Horizon Car rentals. George was very friendly , easy to work with and informative. He provided parking recommendations for every village we went to which was so helpful. I highly recommend using them if you need to rent a car.

I absolutely loved this property. The staff was super friendly and helpful. The amenities were great. The restaurants were delicious. I appreciate the hospitality and atmosphere of Vedema. It’s a great location and you can walk to nearby shops and restaurants. You definitely should check this property out. My wife and I really enjoy ourselves.

We stayed there in September 2024 — excellent hotel - the food was very good, the suite was superb and the service was brilliant! We took the Aegean Suite and jt was beautiful - in fact, the entire hotel was really good - as far as service is concerned, i have not seen better service in any other hotel in Europe for a very long time — all the staff - whether it was the concierge, the reception staff, the cleaners, the people at the restaurant — all of them — professional, cordial, attentive - very good. Thank you to all the people in the hotel - please keep up the brilliant work that you guys are doing!