Paradise Resort

The hotel provides exceptional service and a lovely freshwater pool with well-kept gardens. Guests appreciate the comfortable, clean rooms and convenient location. However, the breakfast options are limited and of subpar quality.

If you like a tiny box room with a broken aircon unit, the worlds tiniest selection of breakfast and the grumpiest hotel manager alive, then this hotel is for you! Arrived around midnight and was greeted by the manager who was less than impressed to see us. Very blunt and expressionless. Showed us to our room, opened the door and left straight away. This is when we should have ran for the hills. Upon entering our room, we were in shock with how small the standard double room was. We had to remove furniture and put it outside as there was no room for our luggage (2 large and 1 small suitcase). We also discovered that the aircon unit was broken. The room was 26 degrees and rising. We headed to reception to ask for someone to take a look, but there was no one to be found. Although we knew reception was shut, they did not inform us of a telephone number for emergencies or have a phone book in the room - not even an info sheet given to us upon check in. Being pregnant and trying to sleep in this heat couldn’t be done so we sat outside where it was actually cooler until 4/5am. The temperature inside had rose to around 30 degrees as the unit was blowing hot air out. We eventually turned it off and got 2 hours sleep. The unit was replaced the next day, thankfully but we had already had enough of this place. The manager was less than helpful when informing him about the AC unit, suggesting we had put on the humidity instead of AC. Never apologised once for the inconvenience, again he’s not a happy chappy. Breakfast time - smallest selection of food. I had bread with chocolate spread, my partner had boiled eggs which were rotten and black inside. We had to go to cafe across the road for food. Hotel bed linen/house keeping room was the next door along so was noisy and workers smoking right next to us. We were offered an upgrade to junior suite but declined as we couldn’t wait to get out of there. Booked and paid for another hotel in Perissa which is amazing for the rest of our trip. The only good part about the hotel is the pool area. Would strongly advise against staying here until a new manager is appointment who can deal with problems in a friendly, empathetic manner. No one should have to endure a stay in room 319.