Sanya Beach Hotels

I had a pleasant stay. The room is very small, but clean. The furniture is old and a little out dated. The hotel staff including the concierge were friendly and accommodating, Vanessa was the only staff to speak English. She gave me so much help and services. The hotel location is great with a private lounger on the beach. The breakfast was rich. The hotel allowed me to check out late which was nice of them, I had an afternoon flight.

The view is partially very beautiful (except for the extremely ugly buildings below and around the hotel). The location isn't directly on the beach but it's very close. Very nice location. It's close to all the shops as well. The facilities are nice, however, the bath robes I had were extremely worn, frayed and haggard. I definitely would not keep it in any hotel. The TV and bedside light were broken. These things should be easy to fix? I was in one of the more expensive rooms. This is just negligence and easily avoidable by the hotel. Customer service is very delightful. They did offer me free snacks and drinks upon arriving, in order to give more time to prepare the room. The snacks and fruit are in the photo. That was nice. I also came back to the hotel one day to find a birthday cake in my room. Quite delicious and very thoughtful. I really appreciated that. Very good gesture, thank you! If the price was cheaper I would go there again. However, there are better hotels around for this price. Still, it's very nice.

A hotel with exceptional conditions, the staff very friendly the clean rooms, it is perfectly noticeable that it is not a 5-star hotel, because there is no maintenance in the hotel... It has a beautiful swimming pool and gardens, but the pool for example does not have the jets connected, and the jacuzzi area is also not working, no room service... It inherited the structure of Anantara but the management of the hotel is noted that it does not want to invest in the hotel, it just wants to manage and when something spoils it does not repair itself and when there is nothing else the hotel closes... It has the potential to be a Of the best hotels in Sanya but there is no investment, unfortunately. In short, it has 5-star hotel conditions but due to lack of maintenance it is a 3/4 star hotel at most.

The JW Marriott Hotel Sanya is truly an exceptional place to stay. The hotel's location is superb, offering breathtaking views of the mountains and the sea. The rooms are spacious, elegantly decorated, and extremely comfortable. The service is top-notch. The staff is friendly, professional, and always ready to assist with any request. The facilities are excellent, including a beautiful swimming pool and a well-equipped fitness center. The dining options are diverse and delicious. Overall, I highly recommend this hotel and would definitely stay here again. Five stars!I would like to give a five-star review to the staff member KAZAKOV at JW Marriott Hotel Sanya . KAZAKOV is extremely professional and friendly. His service is impeccable. Whenever I had a question or needed assistance, he was always there with a smile on his face and ready to help. He made my stay at the hotel truly memorable. His attention to detail and dedication to ensuring guests have a wonderful experience is truly remarkable.

Rooms and furniture need renovation. Water supply and sewerage need renovation. Breakfast is varied but tasteless (in my opinion). Traditional meal noodles, the person who cooks noodles does it as if he is serving a sentence and does it with contempt, arrogance (in my opinion). The hotel location near to the sea, but this beach is not intended for swimming. The staff at reception did not solve any issues, some bonuses were included in the stay, but it was not possible to use them due to the lack of interest of the staff. All attractions, shops and restaurants are located within 20 minutes walking distance. At Yalong bay the best place for stay is on the western side of the bay.

Location is very good. There is a dining street just behind the hotel called Waimao street. The is a smaller mall near the hotel too. Opposite is the beach with a fantastic view. You can see the sunset from the hotel balcony. It is full of people whether young or old dancing regularly. The only drawback is the hotel is a bit old. And the water pressure for shower is low. Also the wifi is extremely slow. Prepare your 4G or 5G.

Had a great time. Front desk and Housekeeping were very accommodating with our frivolous request. Breakfast is mostly Chinese but timing is vast and lasts till 10:30 AM. They have many swimming pools and the beach is accessible between 6:00 to 23:00 Hrs. Beware of the sea currents on the beach. Overall a very satisfying stay.

We recently stayed at a villa in Sanya through Trip.com and also experienced the wonderful hospitality of The Palace Resort Yalong Bay Sanya. From the moment we arrived, Bill, a staff member at the resort, added us on WeChat and provided outstanding service throughout our stay. He was incredibly helpful and made everything so easy for us. While January was a bit chilly, we only used the Villa pool on the first day. However, the resort has a hot jacuzzi by the pool in Villa, which was perfect for the cooler weather. We simply messaged Bill on WeChat, and he promptly ensured we had access to it, which was a great touch. The resort’s location is excellent, with Yalong Bay beach just a short distance away, making it very convenient. If you’re traveling with kids under 10 years old, the free indoor play center within the resort is a fantastic feature. Our children had an amazing time there, and it added so much value to our stay. Overall, we are extremely satisfied with our experience and highly recommend this resort. The combination of beautiful surroundings, family-friendly amenities, and exceptional service from staff like Bill made our trip truly memorable. We can’t wait to visit again! Feel free to use or adjust this as needed!

The service was quite good, check-in was a little bit challenging due to misunderstanding about paying the deposit- it got resolved after a while- language barrier was the main issue. Nonetheless everything went well but had to call the cleaning service on the second day (no idea why it took so long for them to come through, anyways- cleaning was done). The staff at the reception is welcoming, very friendly and helpful with the luggage. All in all, the hotel is a very good spot I must say.

The big issue was nobody could speak English and everyone could speak Chinese and Russian. People from reception wasn't really keen to help at all.When I booked the hotel I chose to book with some gifts. Those gifts no one gave me but when I asked at the reception they gave me some vouchers without explanation. So if you can’t speak Chinese don’t bother to book an offer with gifts provided. Although the hotel has a great location and the view is amazing.