Sanya Haitang Bay Changyue Resort Hotel (Health Valley Branch)

The environment is very good, very quiet, very suitable for vacation, the room is very clean, the front desk lady Xiao Min's service is great, and she also upgraded the room, the whole house is smart home, give a thumbs up to the front desk lady Xiao Min👍🏻

Clean, spacious, bright, and very cost-effective Smart toilet, free parking, newly renovated, and nice scenery Very suitable for self-driving tours, and you can make reservations for good night porridge Very powerful value-added services, great, I will come again if I have the chance

The environment, hygiene and service of the hotel are all very good. We booked a garden view room. The front desk lady adjusted the room enthusiastically and arranged a suitable room for us. The cost performance is super high. The check-in experience and these services are really worth it. The room is large, the hotel also has a swimming pool, and a takeaway robot, which is very good^_^

A decent hotel, too big, with few people and a desolate feeling. The shuttle bus is basically impossible to find, so you have to walk. There are not many shops open, and the water world is average. It's not worth the money

Evergrande's facilities are really amazing, with central air conditioning, separate wet and dry areas in the bathroom, and high-end toilets. There is also a baby bathtub, which is especially suitable for families with children. This is actually a health care center, so all the equipment is safe for the elderly. The breakfast is not so rich, but it is very healthy and suitable for older people. There are various recreational facilities on the first floor (swimming pool, billiards, table tennis, tea room...). The room is really worth the price. The disadvantage is that it is not very convenient to shop and go to attractions nearby. It is suitable for self-driving or renting a car. It is still very satisfactory for people like us who want to stay at home for a vacation.

It was a very unsuccessful booking. The hotel I wanted to book at the last minute didn't have the suite I wanted. I booked it because the picture was clean and family-friendly. It turned out to be the worst accommodation experience in my life: 1. The most detrimental thing about my experience was that the air conditioner in the hotel was broken. The room smelled damp, especially the bathroom, which was too musty to ignore. The air conditioner in the two-bedroom suite I booked was broken. No one solved the problem when I reported it by phone the first time. She came after I urged her the second time. I watched her fix it after 10 o'clock in the evening while I was sleepy. It didn't fix it after half an hour. She even asked me to bear it and find the hotel's successor to solve it tomorrow. Me??? Isn't this a problem you need to solve yourself? Why did I have to report it again the next day? I was very sleepy and annoyed after waiting for so long. I argued with the maintenance person many times before she understood that she had to deal with this matter herself and her colleagues. I endured the humid and hot room with a musty smell and didn't sleep all night. Because the air conditioner was broken, I opened the balcony door. Although there was a screen, I was bitten by mosquitoes. So I didn't sleep all night and felt uncomfortable all over. I had to take care of the children the next day. It was simply a disaster. I originally booked two nights, but I canceled the second night because I was too uncomfortable. When I checked out, I complained about this problem. Their manager called me and said that he would apologize and compensate 10%. The most basic facilities such as air conditioning are not good, and it caused the guests to be unable to sleep. The sleep of the residents is only worth 10% of the room price for this hotel. I really don't know who I am insulting. Other problems include but are not limited to: 1. The sanitation is not good. The floors of many public spaces are dirty. Cigarette butts and other garbage can be seen everywhere around the hotel. There is also a lot of dust on the typhoon in the room. The pillows on the sofa don't look very clean. 2. Those who bring children but do not smoke need to pay attention to the fact that there is often a smell of cigarettes at the elevator entrance and in the elevator. 3. The sound insulation is not good. The fireworks on the opposite street were crackling and the noise was clearly heard in the middle of the night (it was the Lantern Festival that night) 4. Public facilities are not available, for example, the yoga room is actually a bicycle room, and the floor of the children's play space is not clean 5. The breakfast is very simple, probably just boiled eggs as protein, and the cafeteria is very stuffy and mixed with a smell of swill 6. The network in my double bedroom is very poor and cannot be used 7. This depends on the individual. The decoration looks okay in the photos, but it actually looks like the floor decoration style of the 80s, and there are some black yellow floors, like the decoration of apartment rooms that was particularly popular in the 90s 8. This depends on the individual. After checking in, I found that there were so many elderly people. It was like a retirement apartment with a few extra rooms that was turned into a hotel... The good thing is that the customer service and front desk attitude is OK. The manager looked very embarrassed and apologized to me, although these problems are not really related to him 👍 The booking price is more than 900 per night, which is not expensive, but the various facilities and environment make me feel that it is at most 400