Yimu Manor (Sanya Phoenix Airport Store）

This is a highly rated hotel recommended by Ctrip. I chose this hotel because I saw good reviews. When I booked, there was only one room type, so I booked it for two nights. I happened to receive a call from the hotel at the airport asking if I needed a pick-up. I told them the location and they picked me up and took me to the hotel very quickly. The location is indeed very close to the airport. It's 10 minutes to the hotel. At 2 o'clock, there was no clean room yet, so I left my luggage at the front desk. The staff said they would deliver the luggage to the room after cleaning. When I returned to the hotel at around 8 o'clock in the evening to get the room card, I found that the luggage was still at the front desk. They said casually that they forgot to deliver it to the room. It doesn't matter, just carry it yourself. The room is on the third floor. The staff would not be polite to help with the luggage, but it didn't matter. I took it to the room. The original key was still used to open the door, and the door lock was not easy to use. The booking interface showed that the room was equipped with a projection device. I had to ask for it before it was delivered to the room. I also had to find the projection location myself. Not every room has a screen. I haven't seen the welcome fruit for two days. It was also because I didn't ask, so it just reduced costs. There were still two pairs of the same small slippers in the room. I asked the staff if I needed a big pair. The sister who was cleaning found a pair that someone else had worn from another room. I asked if this was someone else's, and the sister said you can just brush it yourself. Is this service? I don't know where the hair got stuck on the bathroom door. The room is equipped with a smart toilet. The washing and bathing is very useful, but the hand soap was used up when I moved in on the first day. It was checked like this. You have to tell me in advance if you want to continue your stay and the cleaning will not be done without you. When I checked the room status in other hotels, they cleaned normally when no one was there. Maybe this is different from homestays. They sent a WeChat message one day in advance to ask if I need breakfast the next day and what time it is. It was useless to reply. It was not cooked the next day. I waited for it to be cooked. There were only two noodles and a pickle. I stayed in Sanya for several days and stayed in several homestays. I feel that this one has a low cost performance. It is not worth the price. There is really no service. The hotel is just two three-story buildings in a small courtyard. There is still a small dirt road at the gate. There is noise from nearby chickens early in the morning. There is only a Lanzhou ramen and Shaxian snacks at the door. There is no experience. I don't know where so many good reviews come from, and I don't know if they treat me differently. After checking out, they just chase for good reviews. To put it bluntly, the butler service is just a mobile front desk. They answer one question at a time. It is not recommended

Facilities: comparable to high-star hotels Hygiene: The room is very clean overall Environment: Beautiful and romantic, elegant scenery Service: meticulous and thoughtful. This was our first time staying at this B&B. We placed an order online and the hotel staff contacted us promptly, telling us to call when we got off the plane and someone would pick us up. The driver came to pick us up to the hotel at around 2 a.m. Although it was night, the facilities made it feel like a very romantic hotel. The room is open, spacious and bright. Outside the large glass window, the clear water of the swimming pool reflects the blue sky and white clouds, which makes people feel relaxed just by looking at it. I would like to focus on the breakfast here, which is delicious, thoughtful, and luxurious. A bowl of noodles is served with a variety of seafood, including abalone, prawns and squid, all of which are of high quality and delicious. Give the hotel a big thumbs up! The hotel staff were also very welcoming and added a lot of beauty to our travel experience! Thanks to all the staff of the hotel. I am very satisfied with your service and I like your hotel. I will come again next time!

Free airport pick-up and drop-off service is provided. The driver waits on time and can be picked up smoothly at the B&B even if you arrive in the early morning. It is very convenient for tourists who are catching a flight. From check-in to check-out, the housekeeper follows up the whole process, answers questions in time, helps arrange the itinerary, asks us if we need breakfast, and also provides some tips for local tours, making tourists feel the warmth of home. The front desk staff is a local guy from Sanya. He kindly cut some fruit for me and sent it to the room, which gave me a warm feeling. The room is spacious and well-lit. The large floor-to-ceiling glass windows can be opened well to unlock the night view of the homestay. I am very satisfied with all aspects. I give the staff 6 big thumbs up

The homestay is in Japanese tatami manor style, and incorporates tropical elements. The garden landscape design is exquisite, and the flowers, plants and trees are scattered around, creating a romantic and elegant atmosphere. The guest rooms are very clean, the bedding is changed after each guest, and there is no peculiar smell in the bathroom. The overall environment makes people feel comfortable and cozy. We were sent to the airport at 4:30 in the morning. The front desk staff helped with the luggage. Thank you for the enthusiastic service of the B&B staff. If I have the opportunity to go to Sanya, I will choose their home again.

A very good stay. I originally planned to stay for one night, but luckily I was able to stay for 2 more days. The housekeeper is enthusiastic! The boss is enthusiastic! It really feels like home. The facilities and rooms are first-class. It's so close to the airport and so convenient. Most importantly, it's very quiet, without the noise that I worried about before. I left reluctantly, and it will be my first choice when I come to Sanya again! Real feedback!

The room is very clean as a whole, the beds are neatly made, there is no peculiar smell in the bathroom, and the toiletries are arranged in an orderly manner, which brings guests a comfortable living experience. The public areas of the B&B, such as the courtyard and the area around the swimming pool, are also cleaned very cleanly, without any garbage or debris, making people feel very refreshed and able to fully enjoy the beautiful environment of the B&B. Like, like, like