Lovelybuding
August 28, 2023
The room is spacious but the bed is a bit narrow. When I first checked in, I thought there was no central air conditioning. After changing my clothes, I was sweating. I was about to go out to catch the sea. When I asked the front desk, they were told that there was a central air conditioning, but our room was broken. They asked us to use a vertical air conditioner. This meant that we knew from the beginning whether the central air conditioning was broken or not. We arranged this room. I asked to change rooms, but they said there were no rooms available. I strongly requested again and was told that there was a spare room. We would change the room after we returned from the sea. Later, I found out that there were so many rooms in the Noda Hotel and there were many vacancies, so the occupancy rate that day was not high. It can be seen that he is deliberately deceiving the guests. When I checked in, I was told that tools for catching the sea would be provided, but in the end I only found a bucket and two broken nets, and no pliers or gloves, so that was all. The most annoying thing is that I originally booked a room because there was a swimming pool in the yard, but ended up not allowing swimming at 9pm. They said it needed to be disinfected. Swimming was allowed after 9am the next morning, but I had to wait the next morning. Wait, the children asked several times, and they were told to wait for a while until the water was turned on. After 10 o'clock, they were told that repairs were needed and they still couldn't swim. When they checked out, they couldn't swim. The children were very disappointed and very emotional. When booking a room, a free travel photoshoot and two cups of black tea were provided. After check-in and departure, no black tea was given. For the travel photoshoot, I called the front desk the next morning to inquire and was told that I had to make an appointment myself without any reminder. I hung up the phone before I finished speaking. This is really important in the service industry. There were no basic polite words. This was the first time I encountered him. The price of 575 really doesn’t match. Other hotels that day without a swimming pool or breakfast cost about 200. The breakfast the next day was okay for the island, but there was an additional charge of 38 yuan for children. One thing to say, the overall experience is the worst ever, and the service awareness really needs to be improved.
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