Guest User
May 6, 2025
Checking in on Apr 24 briefly after 5 pm @ 7/F Lobby and was assigned to a "Superior Double" almost the lowest floor (9/F w NO view) for the 3 nights stay
The window was covered by double curtains (facing adjacent buildings walls & rooftop ???) but still heard apparent low-pitched background noise.
Went back to Front Desk for room change and the reply was since the prepaid rates limitation , surcharge as follows: (10% tax NOT inclusive)
¥4000 JPY for SAME floor room facing the other side
¥10000 JPY for room category upgrade to "Superior +" just for Public Bath access with another
¥4000 JPY just for add-on breakfast
NO Lounge Access even if paying further ...
Even willing to pay the above ¥20000 JPY extra , only the first 2 nights could be entertained coz the 3rd night was an weekend stay thus I would have to move back to the same room (???) before check-out date although late checkout was offered due to my Hotel loyalty membership.
Given the downtown location, I didn't bother to pay all these extras coz one can resort to similar facilities nearby.
The most unsettling part is that if I hadn't booked with 2 different prepaid reservation, I could have booked w member rate for 3連泊 rates which better suits my expectations ...
Also a bit scary for single female guest to go back hotel via the only Mall / Hotel entrance midnight coz someone without room keycard might follow inside .