Anonymous User
October 17, 2023
Facilities: There is an elevator, I like the decoration style very much, and the smell in the corridor is wonderful.
Hygiene: Neat and clean. I stayed for two consecutive days and were helped to clean and change bath towels during the stay.
Environment: Very close to the city center, basically no more than 200 meters away from attractions and restaurants that require check-in.
Service: Don’t think twice when you come to Sarajevo, just stay here and you will definitely be satisfied. . The staff spoke English very well. There was no hot water kettle in the room. They made a call in the middle of the night and sent someone upstairs instantly. They also helped to call a taxi. It was the first time in more than two weeks in the Balkans that I felt like I had a four-star hotel with good value for money.
Tips: We booked a stall on Ctrip that did not include breakfast, but the hotel front desk told us the price included breakfast, and the breakfast was really rich and delicious.
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