Guest User
February 22, 2023
Main bedroom window had net curtain that always let in the light and didn't feel very private, seemed strange as the other window had a proper curtain Breakfast is basic and limited, just eggs, a bit of ham, bread and jam Unbelievably you are not allowed to have more than one cup of coffee with breakfast, if you do you have to pay. This is a totally unnecessary and unpleasant restriction and customers expect better than this from a hotel these days. This is supposed to be a hotel not a prison! Room was not cleaned/changed at all during my stay despite me specifically requesting it. Next day the excuse was that I hadn't left the room key and they had lost the second key. Brilliant... One morning there was no hot water, had to have a cold shower. The girl on reception who speaks English is smiling and pleasant but ultimately useless and just not interested in providing good customer service. More interested in enforcing the 'one cup of coffee only ' restriction. Overall this 'hotel' was an endurance not an enjoyment. It could be a wonderful place to stay with different staff and different attitudes to customer care. As it is it is definitely best avoided! So lucky I was only staying a few nights!