Sarajevo Hotels with Airport pickup service

This hotel never disappoints. It’s my at least once a year spot when visiting or just passing through Sarajevo. I was beyond happy to find out that it has become 100% smoke free hotel; no more smoking in their sky-bar either! This used to be my last hang up on this hotel. Otherwise, it truly has full Marriott qualities. I love the hotel, rooms, cleanliness, food at the restaurant (except once in all these years), location, access from and to the airport as well as to city’s attractions, but my most favorite thing about it is the employees! It’s the old school staff; respectful appearance, approach, friendly faces, always going one step beyond. I love, love, LOVE it! It’s my home away from home. I definitely recommend staying at this wonderful hotel. Enjoy!

The hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel. However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.

Perfect little hotel for the early morning train to Mostar! By taxi it's only 5 mins away. Everything is clean and comfy. They packed me a takeaway breakfast that I could enjoy on the train! The day receptionist was amazing but the lady in the night was clueless. I had to walk all the way to the gas station (~10mins) to get a bottle of water, because the room doesn't come with any. But she forgot(?) to inform me that the tap water is drinkable! 1:30am in my pyjamas to quench a late night thirst wasn't fun. Bathtub was a bit weird to use, as the hose didn't extend and seemed like it was only available as a jacuzzi/ tub format, instead of a shower.

We were placed here overnight by the airline due to a cancelled flight, so I don't have any comment about prices. It was a very pleasant short stay. Very large and clean room and bathroom. We had complimentary dinner in the rooftop restaurant that rotates and served a set menu, but it was good. The service was quite slow, not sure if that's usual or because there were a number of people off the plane that were there. Breakfast also complimentary in the rooftop restaurant and buffet style. They have a shuttle to and from the airport and I'm not sure if it's free or not, the airline also would have covered that. There's a small spa facility with excellent prices - 60 minute massage for €26

Facilities: There is an elevator, I like the decoration style very much, the corridor aroma is wonderful. Hygienic: clean and tidy, staying for two consecutive days, helping to clean and change bath towels in the middle. Environment: Very close to the city center, basically no more than 200 meters from the attractions and restaurants that need to be punched in. Service: Don't think about coming to Sarajevo, just live here, absolutely satisfied. . The staff is very good in English, there is no hot water bottle in the room, I called in the middle of the night and sent it upstairs, and also helped to call a taxi. I came to the Balkans for more than two weeks and felt that there was a value for money four-star hotel for the first time. tips: Trip.com booked a stall that did not include breakfast, but the hotel front desk told us the price including breakfast, and the breakfast was really rich and delicious.

We stayed in room 107, if allocated this room would strongly advise you request to be moved while checking in. The hotel is situated in the heart of the city. However bars are situated directly below, the music was so loud constantly at 60 DB in our room and didn’t turn off until 3am. We asked to be moved and was told by reception staff ‘this is Sarajevo ‘ we were unable to change room as hotel was full. The room was not very clean, mould in bathroom and plater missing in places on the wall. Breakfast is very simple and basic selection. I would not recommend this hotel.

A wonderful hotel located close to the airport and transportation. The staff were very friendly, the hotel was clean and our room was large. Breakfast was superb but a bit on the cold side. Looking forward to visiting Sarajevo again and staying at Ibis Styles.

The hotel is very clean, the bath is very big, the toiletries need to be prepared by yourself, the room has a small refrigerator, the breakfast can be full, the front desk staff is very good, and everything needs to be actively helped. The window is a little bit soundproof and there is no electric kettle.

I had an absolute brilliant stay at the Grad Hotel. Certainly one of the cleanest hotels I have ever been. Room was cleaned every day thoroughly well. Even the toilet was sanitized every day, and including new towels every single day !! Beds were also of a very high standard. Staff was absolutely friendly and helpful. When it was raining they offered me an umbrella, great !! Breakfast included.

Excellent hotel at a near perfect location. Staff is perfect, all of them speak good English and are very helpful. Breakfast is varied enough for a good start of the day. Very quiet at night (we slept on the backside). The centre is 5-10 minutes away, walking to Baščaršija took us 15 minutes at a relaxed pace. Free parking is available, but pretty cramped and hard to get in (or out) because of the car parked in the small alleys around the back entrance. All in all a great experience and we will certainly be back on our next trip to Sarajevo.